Developed strong customer service and transaction management skills in fast-paced retail environment. Experienced in handling cash, managing inventory, and providing excellent customer interactions. Seeking to transition into new field, leveraging interpersonal and operational skills gained in high-demand setting.
Overview
4
4
years of professional experience
Work History
Bartender
Mackay CBD Rabbit Hole
09.2023 - 01.2024
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Early Childhood Educator
My School Childcare and Kindergarten
08.2021 - 05.2022
Maintained and fostered positive and constructive interactions with staff, families, and children.
Boosted children''s social skills development through group projects and collaborative games.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Applied play-based strategies to provide diverse approaches to learning.
Communicated with parents and other staff about student progress.
Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Work Experience
Mackay Lifestyle Choices
12.2020 - 12.2020
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Gas Station Customer Service Representative
Slade Point Fuels
10.2019 - 01.2020
Enhanced customer satisfaction by providing efficient fueling services and accurate payment processing.
Demonstrated knowledge of local regulations regarding fuel storage/handling; maintaining compliance consistently.
Implemented cash-handling procedures that reduced discrepancies in daily financial reports significantly.
Minimized wait times for customers by efficiently handling multiple transactions simultaneously.
Ensured a clean and safe environment for customers through regular maintenance of gas station facilities.
Education
Pioneer State High School
Andergrove, QLD
12.2023
Skills
Strong multitasking
Customer Service
Team player attitude
Patience and Tolerance
Outgoing Personality
Engaging personality
Cleanliness and hygiene
Organizational ability
Handling Difficult Customers
Complex Problem-Solving
Performance Improvement
Fast Learner
Honest and Dependable
Highly reliable
Timeline
Bartender
Mackay CBD Rabbit Hole
09.2023 - 01.2024
Early Childhood Educator
My School Childcare and Kindergarten
08.2021 - 05.2022
Work Experience
Mackay Lifestyle Choices
12.2020 - 12.2020
Gas Station Customer Service Representative
Slade Point Fuels
10.2019 - 01.2020
Pioneer State High School
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