Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tamara Bell

Tamara Bell

Cairns,Queensland

Summary

My emphasis is on fostering a safe and inclusive work space. I look forward to improving my skills and investing in my education to enable my team to reach their full potential.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Cabin Services Manager

Skytrans Airline
06.2019 - Current

The role of Cabin Services Manager is to lead and manage members of the Cabin Crew team at Skytrans Airline.

Duties include :

· Training and Checking Cabin Crew

· Rostering of Cabin Crew

· Manuals and Procedures

· Dealing with Safety Reports

· HR issues and managing failure

· Cabin recency and records

· Recruitment and Induction

· Catering

Promotional Events Controller

Emirates Airline
02.2002 - 12.2004
  • Enhanced attendee experience by meticulously planning and executing engaging event agendas.
  • Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
  • Boosted event attendance by implementing targeted marketing strategies and promotional campaigns.
  • Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.

Senior Flight Stewardess

Emirates Airlines
10.1997 - 11.2002
  • Enhanced passenger satisfaction by providing exceptional in-flight customer service and attending to individual needs.
  • Ensured flight safety by conducting thorough pre-flight checks and adhering to strict safety protocols.
  • Managed diverse crew teams, fostering a positive working environment that encouraged collaboration and efficiency.
  • Maximized on-time departures by efficiently coordinating boarding processes and managing passenger seating arrangements.

Administration Assistant

Wallenius UK
06.1996 - 08.1997
  • Streamlined office processes by implementing efficient organizational strategies and time management techniques.
  • Enhanced communication efficiency by creating comprehensive internal documentation and updating office policies for clarity.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.

Education

Certificate III - Individual Support

TAFE Queensland
Brisbane
2018

High School Diploma -

Fairholme College
Toowoomba, QLD
11.1990

Skills

  • Employee Training and Development
  • Policy and Procedure Enforcement
  • Performance Evaluations
  • New Employee Hiring
  • Shift Scheduling
  • Workplace Safety
  • Service Quality Management
  • Staff Motivation
  • Task Delegation
  • Crew Leadership

Certification

First Aid

Defibrillator trained

QLD Open Drivers Licence


Timeline

Cabin Services Manager

Skytrans Airline
06.2019 - Current

Promotional Events Controller

Emirates Airline
02.2002 - 12.2004

Senior Flight Stewardess

Emirates Airlines
10.1997 - 11.2002

Administration Assistant

Wallenius UK
06.1996 - 08.1997

Certificate III - Individual Support

TAFE Queensland

High School Diploma -

Fairholme College
Tamara Bell