Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tamara Benson

Melbourne,VIC

Summary

Travel Consultant with expertise in creating tailored itineraries and providing expert travel advice. Proven track record of exceptional customer service and building long-term client relationships. Strong emphasis on understanding customer needs and fostering team collaboration. Sales-driven with a commitment to client satisfaction.

Overview

37
37
years of professional experience

Work History

Complex care Support Worker

Self
Melbourne, VIC
01.2011 - 11.2025

Administered specialized care to children with diverse medical needs.

Completed comprehensive training at Royal Children's Hospital.

Assisted in care of children within hospital settings and home environments

Travel Consultant/Manager

Harvey World Travel
Melbourne, VIC
01.1989 - 12.2015
  • Crafted customized travel plans aligned with client needs and preferences.
  • Oversaw annual sales exceeding $2 million while supervising junior staff in dynamic travel agencies.
  • Finalist for AFTA Best International Travel Consultant, acknowledging exceptional customer service and product expertise.
  • Managed client inquiries through phone, email, and in-person consultations to enhance satisfaction.
  • Participated in trade shows and networking events to effectively promote company services.
  • Cultivated strong relationships with customers to drive repeat business and loyalty.
  • Coordinated travel arrangements for diverse clientele, including groups and special needs clients.
  • Utilized booking systems to secure reservations accurately and efficiently.

Retail Sales Associate

Bunnings and Coles Supermarket
Melbourne, VIC
01.2005 - 12.2010
  • Delivered exceptional customer service to enhance client satisfaction.
  • Fostered team collaboration to achieve common objectives and improve efficiency.
  • Managed stock control processes to maintain optimal inventory levels.

Wholesale Travel Groups Coordinator

Travelmarvel
Melbourne, VIC
01.2005 - 12.2007

Coordinated group travel itineraries and bookings to ensure seamless experiences.

  • Managed effective communication between clients and travel service providers.
  • Supported planning of special events and group travel arrangements, enhancing overall organization.

Corporate Travel Consultant

Ericsson
Melbourne, VIC
01.1997 - 12.1999
  • Streamlined corporate travel arrangements for executive teams to enhance efficiency.

  • Tailored travel itineraries to match client preferences and specific needs.
  • Coordinated hotel bookings, car rentals, and flights for company trips and conferences.
  • Delivered customer service support to clients during business travel.


Education

Associate Diploma - Travel And Tourism

Broadmeadows Tafe
Melbourne, VIC
11-1989

Tourism And Travel Management

Various Travel Training Courses
Melbourne, VIC

Skills

  • Travel planning and booking
  • Itinerary customization
  • Effective communication
  • Service provider collaboration
  • Team collaboration
  • Customer service
  • Group coordination
  • Diverse customer engagement
  • Leisure travel expertise
  • Cruise industry knowledge
  • High-volume retail sales
  • Tour guiding

Accomplishments

Keilor Citizen of the Year

Timeline

Complex care Support Worker

Self
01.2011 - 11.2025

Retail Sales Associate

Bunnings and Coles Supermarket
01.2005 - 12.2010

Wholesale Travel Groups Coordinator

Travelmarvel
01.2005 - 12.2007

Corporate Travel Consultant

Ericsson
01.1997 - 12.1999

Travel Consultant/Manager

Harvey World Travel
01.1989 - 12.2015

Associate Diploma - Travel And Tourism

Broadmeadows Tafe

Tourism And Travel Management

Various Travel Training Courses
Tamara Benson