Tamara Byrnes
Queensland
Summary
Customer-Focused Professional experienced in administration, automotive, retail, hospitality, and cleaning services. Delivered memorable customer experiences through strong communication, multitasking, and time management skills. Committed to fostering teamwork while achieving individual and organizational goals.
Overview
8
8
years of professional experience
Work History
House Cleaner (Sub-Contractor)
-
04.2023 - 05.2025
- Cleaned homes using vacuum cleaners, mops, and dusters for thorough sanitation.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Assisted clients with special requests for customized cleaning services.
- Communicated effectively with clients to confirm cleaning schedules and preferences.
- Organized cleaning materials for efficient access during tasks. cleaning supplies and equipment for efficient workflow during cleaning sessions.
Service Advisor
Reef City Motors
11.2021 - 11.2023
- Assisted customers with vehicle service inquiries and appointment scheduling.
- Facilitated communication between technicians and customers on service progress, improving customer satisfaction.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Coordinated repair orders and maintained accurate customer records, enhancing service accuracy.
- Managed customer bookings and invoicing process, ensuring timely service delivery.
- Promptly responded to customer inquiries via phone, email or in person.
- Collaborated with team members to streamline workflow and improve service delivery.
Front of House Employee
IGA Excelsior Park
01.2020 - 10.2021
- Greeted customers and provided friendly customer service.
- Delivered friendly customer service, contributing to positive shopping experiences.
- Operated cash register efficiently during peak hours, ensuring smooth transactions.
- Maintained cleanliness and organization of front-of-house areas.
- Managed deli operations, ensuring timely hot food preparation and proper stock maintenance.
Barista Trainee
Zarraffa's Coffee
01.2017 - 09.2018
- Prepared and served a variety of coffee beverages to customers.
- Engaged with customers to provide excellent service and product recommendations.
- Operated espresso machines and other coffee equipment effectively.
- Delivered customer service at drive-through point of sale, enhancing customer experience.
- Ensured cleanliness and organization of coffee preparation area, supporting efficient operations.
- Supported inventory management by restocking supplies, contributing to seamless service.
- Followed health and safety guidelines during food preparation tasks.
Retail Worker
Sanity
01.2018 - 01.2018
- Stocked and organized inventory to maintain freshness and enhance customer experience.
- Monitored inventory levels and restocked items proactively to prevent stockouts.
- Monitored inventory levels and restocked items as needed.
- Maintained cleanliness and safety standards to ensure a welcoming shopping environment.
Volunteer
Bribe Island Rd Saddle Club
01.2017 - 12.2017
- Prepared, set up, and broke down community and public events, ensuring smooth execution and participant satisfaction.
- Cared for and maintained horses and riding equipment, contributing to safety and readiness for activities.
- Coordinated event preparation, setup, and breakdown, supporting community engagement and successful event outcomes.
Education
Certificate II - Skills For Work, Customer Engagement, Career Development, Business, Hairdressing
Horizons College
Caboolture, QldSkills
- Residential Cleaning
- Deep Cleaning Techniques
- Stock Control
- Scheduling
- Schedule management
- Customer Service
- Cash Handling
- POS
- Data Entry
- Microsoft Office
- Multitasking and organization
- Attention to detail
- Effective communication
- Cash handling
- Customer service
- Multitasking and organization
Licence
Open C Class Driver Licence
Timeline
House Cleaner (Sub-Contractor)
-
04.2023 - 05.2025
Service Advisor
Reef City Motors
11.2021 - 11.2023
Front of House Employee
IGA Excelsior Park
01.2020 - 10.2021
Retail Worker
Sanity
01.2018 - 01.2018
Barista Trainee
Zarraffa's Coffee
01.2017 - 09.2018
Volunteer
Bribe Island Rd Saddle Club
01.2017 - 12.2017
Certificate II - Skills For Work, Customer Engagement, Career Development, Business, Hairdressing
Horizons College