Summary
Overview
Work History
Education
Skills
References
Timeline
SalesManager

Tamara Carmichael

Nambour ,QLD

Summary

I am looking to secure work in Bar and waitressing, cleaning for opportunities to advance to management and running a team.I have had extensive experience in this feld and genuinely enjoy the work. I have strong customer service skills, like to keep a clean and tdy ship and can follow instructons very well. I am able to work at nights and on weekends without any problem. In additon, I am with a Job Actve Provider, which means if I am successful in gaining employment, my employer is eligible to receive Government Wage Subsidy. I look forward to showcasing my skills and abilites.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience

Work History

Live in Housekeeper

Budget Accommodation North Street
Caloundra , Qld
04.2022 - 11.2023
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new opportunities.
  • Delivered products to customer locations on time.
  • Answered [Number] calls per shift to assist with customer questions and concerns.

Commercial Cleaner

Spanne Cleaning Services
01.2019 - 01.2020
  • Floor vacuuming, mopping and buffing; Glass cleaning; Rubbish removal; Use of chemicals and equipment in accordance with WH&S regulations

Food & Beverage Attendant

Hotel Twin Waters
01.2018 - 01.2019
  • Customer service; Food handling; Mixing and preparing drinks; Adhering to RSA guidelines and WH&S regulations

Bar and Gaming Attendant

Riverine Cove Resort
01.2012 - 01.2014
  • Adherence to Occupational Health & Safety Policy; Compliance with club policies and management practices; Fulfilling duties directed by club management; Customer service delivery and cash handling expertise

Bar and Gaming Attendant

Reefy Workers Club
01.2008 - 01.2014
  • Multiple Award Winning food and beverage outlet; Supervisor responsibilities including opening and closing the club; Customer service delivery and cash handling expertise; Cellar and bar work; Safety knowledge and experience; Gaming and function work

Bar and Gaming Attendant

Oecare Hotel
01.2005 - 01.2007
  • Prompt, efficient and friendly service for Gaming members and guests; Accurate information into computerized cash desk systems; Reporting and correcting minor technical faults; Maintaining designated work areas; Cashiering, clearance, and Keno duties

Gaming Attendant

Canterbury Leagues RSL
01.2000 - 01.2002
  • Prompt, efficient and friendly service for Gaming members and guests; Accurate information into computerized cash desk systems; Reporting and correcting minor technical faults; Maintaining designated work areas; Cashiering, clearance, and Keno duties

Housekeeper (Traineeship)

Accor Blue Hotel
01.1999 - 01.2000
  • Cleaning rooms, lounges, lobbies, bathrooms, and hallways; Vacuuming and washing carpets and rugs; Emptying wastepaper baskets and ashtrays; Transporting trash to waste disposal equipment; Dusting and polishing wooden surfaces and furniture; Replacing light bulbs and repairing fixtures; Replenishing bathroom and mini bar supplies

Food and Beverage Attendant

Caloundra RSL
01.2018
  • Customer service; Food handling; Mixing and preparing drinks; Adhering to RSA guidelines and WH&S regulations

Education

Certfcate III Community Services -

01.2017

Diploma in Hospitality Management -

Certfcate III Hospitality -

Certfcate III in Housekeeping -

Certfcate II Hospitality -

Certfcate I in tourist sector services -

RSA and RCG -

Armed Robbery Safety Awareness Course -

Advanced Keno Course -

wirst Aid Certfcate -

Working with children's check -

Skills

  • Ability to efficiently, courteously and tactfully manage customers in person or over the telephone
  • Developed excellent interpersonal skills and effective communication skills
  • Confident and friendly when meeting and assisting people on all levels and am able to provide them with quality customer service
  • Skilled and experienced in food preparation, housekeeping and barista work
  • Cash handling and cash register knowledge
  • Sound knowledge with Keno machines and with cellar work
  • Maintenance & Repair
  • Data Entry
  • Verbal Communication
  • Dependable and Responsible
  • Communication
  • Customer Service
  • Self-Directed
  • Supervision and leadership
  • Active Listening
  • Attention to Detail
  • Planning
  • Relationship Building
  • Troubleshooting
  • Conflict Resolution

References

Upon request

Timeline

Live in Housekeeper

Budget Accommodation North Street
04.2022 - 11.2023

Commercial Cleaner

Spanne Cleaning Services
01.2019 - 01.2020

Food & Beverage Attendant

Hotel Twin Waters
01.2018 - 01.2019

Food and Beverage Attendant

Caloundra RSL
01.2018

Bar and Gaming Attendant

Riverine Cove Resort
01.2012 - 01.2014

Bar and Gaming Attendant

Reefy Workers Club
01.2008 - 01.2014

Bar and Gaming Attendant

Oecare Hotel
01.2005 - 01.2007

Gaming Attendant

Canterbury Leagues RSL
01.2000 - 01.2002

Housekeeper (Traineeship)

Accor Blue Hotel
01.1999 - 01.2000

Certfcate III Community Services -

Diploma in Hospitality Management -

Certfcate III Hospitality -

Certfcate III in Housekeeping -

Certfcate II Hospitality -

Certfcate I in tourist sector services -

RSA and RCG -

Armed Robbery Safety Awareness Course -

Advanced Keno Course -

wirst Aid Certfcate -

Working with children's check -

Tamara Carmichael