Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TAMARA COTTON

Summary

Dynamic and dedicated professional with over 20 years of experience in customer service, retail management and event management.

Proven ability to build relationships and engage effectively with families while ensuring a safe and enjoyable environment for children..

Skilled in multitasking and proficient in MS Office, consistently delivering exceptional service.

Highly reliable, honest and hardworking with a positive attitude

Overview

31
31
years of professional experience
1
1
Certification

Work History

Creche Manager

Reborn Athletic Hub
10.2023 - Current
  • Welcomed parents and children aged 0-10 into the creche.
  • Settled children and made them fill safe and comfortable.
  • Checked in parent on iPad
  • Supervised 20+ children per session
  • Liaised with the parents after each creche session
  • Read books, organised activities and games with children.
  • Assisted toddlers with toilet use
  • Nappy changes
  • Organised seasonal discos, raffles and other competitions etc.
  • General cleaning of creche





Babysitting & Nannying

Sutherland Shire Families
01.2021 - Current
  • Feeding - Making formula bottles, prepare meals & snacks
  • Changing nappies
  • Bathing routine
  • Bed routine - putting children to bed - newborns, infants, toddlers, kids & reading books
  • Playing games and activities
  • Taking car trips to parks and shops
  • Light - medium house cleaning
  • Errands for parents
  • Laundry - folding, washing & hanging clothes

Creche Manger

Snap Fitness
03.2020 - 05.2023
  • Welcomed parents & children into the creche room
  • Made sure children & babies were settled and felt safe
  • Organised colouring in and other games & activities
  • Helped children with their snacks
  • Assisted children to the bathroom
  • Liaised with the parents
  • General cleaning - sanitising toys, sweeping and mopping floors
  • Helped tidy and clean gym areas

Self Employed - Balloon & Party Event Decorating

Balloon Inflation
01.1994 - 03.2020
  • Business owner and operator - Over 20 years experience
  • Balloon Decorating for corporate events, functions and parties
  • Party shop - Retail store Manager
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment
  • Excellent communication skills, both verbal and written.
  • Emailing quotes and theme ideas
  • Phone orders
  • Balloon deliveries and function set ups - Sydney wide


Education

Hospitality

Loftus Tafe
Loftus, NSW
12-1995

High School Diploma -

Woolooware High School
Woolooware, NSW
12-1993

Skills

  • Customer service and engagement
  • Prioritization and scheduling
  • Strategic decision-making
  • Time management
  • Proficient in computer applications
  • Relationship building
  • Shift scheduling
  • Sales management
  • Positive attitude
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Hiring and training
  • Employee coaching and mentoring
  • Professional and courteous
  • MS office
  • Balloon Decorating & Displays

Certification

Higher School Certificate

Hospitality Certificate

WWCC

First Aid & CPR

Drivers Licence

Timeline

Creche Manager

Reborn Athletic Hub
10.2023 - Current

Babysitting & Nannying

Sutherland Shire Families
01.2021 - Current

Creche Manger

Snap Fitness
03.2020 - 05.2023

Self Employed - Balloon & Party Event Decorating

Balloon Inflation
01.1994 - 03.2020

Hospitality

Loftus Tafe

High School Diploma -

Woolooware High School

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TAMARA COTTON