Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Dao

Canley Heights

Summary

Dedicated carer and server with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Mcdonalds
10.2016 - 11.2022
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Applied security, safety and loss prevention strategies during shifts.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.

Home Care Worker

Home Care Services
11.2021 - 05.2022
  • Administered medication as directed by physician.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted disabled clients to support independence and well-being.
  • Planned, prepared and served meals and snacks according to prescribed diets.

F&B Attendant

Shangrila Hotel Sydney
03.2022 - 11.2022
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Receptionist

Business Administration Students' Association
01.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

Education

High School Diploma -

Westfields Sports High School
Fairfield West, NSW
09.2017

Certificate III in Individual Support (Ageing) - Individual Support (Ageing)

TAFE
Tafe Wetherill Park
06.2022

Some College (No Degree) - Certificate III in Business (Traineeship)

H&h Accredited Training Pty Limited
Granville, NSW

Skills

  • Timely Food Delivery
  • Special Requests
  • Staff Leadership
  • Restaurant Operation
  • Work Coordination
  • Customer Relations

Timeline

Receptionist

Business Administration Students' Association
01.2023 - Current

F&B Attendant

Shangrila Hotel Sydney
03.2022 - 11.2022

Home Care Worker

Home Care Services
11.2021 - 05.2022

Shift Supervisor

Mcdonalds
10.2016 - 11.2022

High School Diploma -

Westfields Sports High School

Certificate III in Individual Support (Ageing) - Individual Support (Ageing)

TAFE

Some College (No Degree) - Certificate III in Business (Traineeship)

H&h Accredited Training Pty Limited

Similar Profiles

CREATE PROFILE
Tamara Dao