Policy Advice, options and collaborative engagement for positive program outcomes.
Overview
14
14
years of professional experience
Work History
Project Manager
Heart of Australia
06.2022 - 12.2022
Research, design, and policy implementation of Quality, Compliance, and regulatory requirements for RACGP Education accreditation; Project work implementing systems upgrade for HR (TANDA); integration and upgrade to Office 365.
Accreditation Consultant and Practice Manager
Indooroopilly Family Practice
10.2021 - 03.2022
Addressing gap analysis for RACGP 5th Standards AGPAL Accreditation compliance.
Design and implement policies for all areas of practice.
Medicare billing and compliance, PRODA OMO Management
Best Practice Software management.
Internal Audits and implementation of recommendations for compliance.
Education Consultant & Business Development Manager
MyLab
06.2009 - 03.2020
Lead and supervised Quality & Compliance, strategic, professional, and operational plans of the Laboratory, including timely processing of laboratory results, patient records, staff management, software conversion lead, NATA compliance (ISO15189).
Policy Advocacy and recommendations for College of Pathologists and government for the design changes for new standards (ISO15189), incorporating a greater level of flexibility to achieve outcomes within frameworks.
Research and development for systems for analysis for the Medicare Item Number reference group, for whole of practice implementation and design, incorporating Government’s strategic direction.
Collaboration for stakeholder representation of the views and provide regulatory and implementation advice on behalf of niche pathology providers.
Research, development, and implementation of RACGP EAR and ACRRM accredited category 1 & 2.
In conjunction with GP’s created 5 Category 1 approved RACGP Courses, including 1 Quality Improvement course & numerous Category 2 programs, complete with ALL required compliance & course materials. Accredited Educational Authorised Representative (EAR) of the RACGP.
Supervised regulatory frameworks for devices.
Internal auditor for MyLab.
Business set up and development.
Warehouse Manager including inventory management set up and implementation through MYOB.
HR management.
Group Practice Manager
MySkin Clinics
01.2012 - 03.2020
Employed LEAN Method of managing clinic start-up and transitions (Logan Central, Ipswich, Innisfail, Cairns, Pottsville (NSW), Wanneroo (WA).
Managed Policy and regulation compliance, risk, Medicare billing, claims and debtors.
Implemented marketing strategies and campaigns.
Managed software transitions e.g., from Direct Control to Best Practice; Medical Director to Best Practice.
Innovated systems e.g MoleMax to Heine Cube; Hot Doc; Digital Requests, MyPracticeManual, TANDA.
Managed HR systems for compliance.
Lead and educate staff and systems for compliance with GPA and AGPAL Accreditation to successful accreditation with both AGPAL & GPA (Innisfail, Cairns & Pottsville Clinics).
Financial report management & Practice Manager KPI’s.
Contractor management and development.
Lead people and reinforced a positive work culture.
Education
Bachelor of Arts - Political Science, Ancient History, Music
University of Queensland
Diploma - undefined
UNE Partnerships
Course - undefined
Business for Doctors
Skills
Experienced in Policy Advice for health-related legislative design and implementation
Tertiary Qualification in Public Policy
Legislative analysis and interpretation
Advanced research and analysis skills
Timeline
Project Manager
Heart of Australia
06.2022 - 12.2022
Accreditation Consultant and Practice Manager
Indooroopilly Family Practice
10.2021 - 03.2022
Group Practice Manager
MySkin Clinics
01.2012 - 03.2020
Education Consultant & Business Development Manager
MyLab
06.2009 - 03.2020
Diploma - undefined
UNE Partnerships
Course - undefined
Business for Doctors
Bachelor of Arts - Political Science, Ancient History, Music
Cardiovascular Sonographer at Steward Medical Group -Phoenix Heart Center/Honorhealth Shea Heart CareCardiovascular Sonographer at Steward Medical Group -Phoenix Heart Center/Honorhealth Shea Heart Care