Tamara El-Hallab
Melbourne
Summary
Dynamic sales professional with extensive experience at Harvey Norman, excelling in customer service and product knowledge. Proven ability to drive sales engagement and resolve customer complaints effectively. Skilled in negotiation and transaction processing, consistently enhancing customer satisfaction and fostering positive shopping experiences.
Overview
2
2
years of professional experience
Work History
Salesperson
Harvey Norman
04.2024 - 06.2025
- Demonstrated product features and benefits to drive sales engagement.
- Maintained knowledge of current promotions, policies, and inventory for effective customer service.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Organized merchandise displays to optimize visual appeal and facilitate easier customer navigation.
- Participated in training sessions to improve product knowledge and sales techniques.
- Wrote up invoices for customers and directed them to suitable products.
Barista
McDonald's
02.2024 - 12.2024
- Provided excellent customer service, ensuring satisfaction through effective communication and responsiveness.
- Maintained cleanliness of workspace and equipment, adhering to health and safety standards.
- Assisted in training new baristas on beverage preparation and customer interaction protocols.
- Opened and closed cafe, always restocking and cleaning.
Cashier and Manager
Saccas Fine Foods
04.2023 - 06.2024
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash drawer, ensuring balanced accounts at end of shifts.
- Collaborated with team members to maintain organized and clean workspace.
- Scheduled and covered work breaks for employees, while maintaining the floor on the shop.
- Resolved customer issues promptly, fostering positive shopping experiences.
Education
Bachelor of Business And Human Resource Managment - Business
La Trobe University
Melbourne, VIC01-2028
VCE -
Thomastown Secondary College
Melbourne, VIC08-2024
Skills
- Customer service
- Sales management
- Product knowledge
- Negotiation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Arabic
Full Professional
Timeline
Salesperson
Harvey Norman
04.2024 - 06.2025
Barista
McDonald's
02.2024 - 12.2024
Cashier and Manager
Saccas Fine Foods
04.2023 - 06.2024
Bachelor of Business And Human Resource Managment - Business
La Trobe University
VCE -
Thomastown Secondary College
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