Tamara Hannosh
Mickleham
Summary
I am an enthusiastic and energetic person who enjoys helping others. I have held a variety of roles across different fields and gained valuable skills along the way. Currently, I work at Specsavers in Campbellfield, which is closing soon.
I am seeking a part-time or casual position with around 2 or 3 shifts per week to balance with my university studies. I have extensive experience handling appointments, managing arrivals, processing appointment fees, and providing customer service through phone calls and emails.
As a 21year old full-time student, I am looking for a flexible role that allows me to work on both weekdays and weekends.
Overview
6
6
years of professional experience
Work History
Optical Dispenser
Specsavers
06.2022 - Current
- Answered constant flow of customer calls with minimal wait times.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Conducted precise measurements for lens fitting and frame adjustments.
- Assisted customers in selecting appropriate eyewear based on lifestyle and visual needs.
- Educated clients on proper eyewear maintenance and care techniques.
Receptionist
Ivanhoe Optical
02.2024 - 11.2024
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated office communications, effectively routing calls and messages to appropriate staff.
- Maintained organized filing systems, enhancing document retrieval efficiency for team members.
Woolworths
05.2019 - 08.2022
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Received and processed stock into inventory management system.
- Maintained energy and enthusiasm in fast-paced environment.
- Completed physical inventory counts each month.
- Marked stock items with identification tags, stamps, electric marking tools or other labelling equipment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Megan Hubber – Melbourne, VIC
Education
Bachelor of Orthoptics (Honours) -
Latrobe University
Bundoora, VIC05-2027
Skills
- Computer literacy
- Organise and maintainer
- Problem-Solving
- Good Telephone Etiquette
- Customer Service
- Teamwork and Collaboration
- Sales/retail experience
- Communication and interpersonal skills
- Sales and upselling aptitude
- Product knowledge expert
Languages
English
Native or Bilingual
Chaldean
Native or Bilingual
Arabic
Professional Working
Timeline
Receptionist
Ivanhoe Optical
02.2024 - 11.2024
Optical Dispenser
Specsavers
06.2022 - Current
Woolworths
05.2019 - 08.2022
Bachelor of Orthoptics (Honours) -
Latrobe University
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