Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tamara Hannosh

Mickleham

Summary

I am an enthusiastic and energetic person who enjoys helping others. I have held a variety of roles across different fields and gained valuable skills along the way. Currently, I work at Specsavers in Campbellfield, which is closing soon.

I am seeking a part-time or casual position with around 2 or 3 shifts per week to balance with my university studies. I have extensive experience handling appointments, managing arrivals, processing appointment fees, and providing customer service through phone calls and emails.

As a 21year old full-time student, I am looking for a flexible role that allows me to work on both weekdays and weekends.

Overview

6
6
years of professional experience

Work History

Optical Dispenser

Specsavers
06.2022 - Current
  • Answered constant flow of customer calls with minimal wait times.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Conducted precise measurements for lens fitting and frame adjustments.
  • Assisted customers in selecting appropriate eyewear based on lifestyle and visual needs.
  • Educated clients on proper eyewear maintenance and care techniques.

Receptionist

Ivanhoe Optical
02.2024 - 11.2024
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated office communications, effectively routing calls and messages to appropriate staff.
  • Maintained organized filing systems, enhancing document retrieval efficiency for team members.

Woolworths
05.2019 - 08.2022
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Received and processed stock into inventory management system.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Completed physical inventory counts each month.
  • Marked stock items with identification tags, stamps, electric marking tools or other labelling equipment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Megan Hubber – Melbourne, VIC

Education

Bachelor of Orthoptics (Honours) -

Latrobe University
Bundoora, VIC
05-2027

Skills

  • Computer literacy
  • Organise and maintainer
  • Problem-Solving
  • Good Telephone Etiquette
  • Customer Service
  • Teamwork and Collaboration
  • Sales/retail experience
  • Communication and interpersonal skills
  • Sales and upselling aptitude
  • Product knowledge expert

Languages

English
Native or Bilingual
Chaldean
Native or Bilingual
Arabic
Professional Working

Timeline

Receptionist

Ivanhoe Optical
02.2024 - 11.2024

Optical Dispenser

Specsavers
06.2022 - Current

Woolworths
05.2019 - 08.2022

Bachelor of Orthoptics (Honours) -

Latrobe University

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Tamara Hannosh