Tamara Jayaratnam
Summary
Professional Project Management Specialist with over 20 years of global experience working collaboratively with teams to accomplish short- and long-term project goals. A Proactive Leader, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Managed budgets and monitored project costs. Experience and knowledge across multiple business domains. Worked on projects across many countries, including Sri Lanka, Australia, and USA
Overview
25
25
years of professional experience
1
1
Certification
Work History
Head of the Program Management Office (PMO)
International Water Management Institute (IWMI)
Sri Lanka
10.2017 - 05.2023
- Responsible for monitoring and evaluating IWMI's global Research-for-Development (R4D) Project Portfolio, averaging 100 ongoing projects, through the project life cycle
- Skilled at working independently and collaboratively in a team environment, including internal and external stakeholders in cross cultural global teams.
- Focused on continuous improvement in effective project life cycle, by improving on standards, systems and tools, while engaging in change management.
- Provided guidance and leadership to all Research Project Leaders in the practice of effective project management
- Provided leadership to the PMO team
Consultant Program Management & Business Process
London Stock Exchange Group (LSE) - MillenniumIT Pvt Ltd.
Sri Lanka
09.2015 - 12.2016
- Analyzed problematic areas to provide recommendations and solutions.
- Defined standards with the relevant stakeholders, including defining metrics
- Created and developed detailed work plans to meet business priorities and deadlines in the Implementation of a Strategic in-house CRM system.
- Areas of focus included, Agile, SDLC, and Project Management.
Project Director / Director Business Operations
London Stock Exchange Group (LSE) - Millennium Information Technologies
Sri Lanka, Hong Kong, Canada, India
01.2010 - 08.2015
- Managed a 70 member team, in a software product unit that successfully implemented software solution projects in the global capital markets industry
- Global implementations included stock exchanges in London, Hong kong, India and Canada.
- Took the lead in client contract finalisation
- Oversaw up to 4 projects simultaneously without sacrificing standards.
- Project Implementations included hardware, software, training and support.
- Traveled to client locations for temporary assignments, meetings or training.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers and other stakeholders.
- Oversaw business operations and produced updated status reports outlining each project to meet milestones.
- Monitored and managed the P&L of the business unit to achieve annual revenue and contribution targets
Project Manager
MAS Holdings Pvt Ltd (Intimates Cluster)
Sri Lanka
12.2003 - 12.2009
- Facilitated and assisted in the implementation of lean manufacturing based philosophies of the Toyota Production System (TPS).
- Focused on the front office of the manufacturing process, which includes training and awareness programs
- Assisted in setting Supply chain management standards in the design and manufacturing process
- Project managed the creation and roll out of a Customer Supplier Agreement.
- Non-legal agreements between the Supplier, Retailer and MAS where all parties agree on standards and requirements upfront, including dealing with non-conformance.
- The agreements are designed to improve processes, communication, eliminate issues and the time taken to resolve them
- Involved in the training at the MAS factories to ensure culture change in addition to process change.
Project Manager (Consultant)
Millennium Information Technologies
Sri Lanka
02.2003 - 06.2003
- Project managed the team that developed a Trading system solution for the fixed income capital markets
- The team consisted of software developers, quality assurance engineers, business consultants (who define and verify functionality) and support staff
- Assisted in formulating the project plan
- Implemented processes to streamline work
- Team consists of 30 members
- Technology: Unix, C++ on a distributed environment.
Project Manager / Business Consultant
emPriseIT Pvt Ltd
Sydney, Sri Lanka
05.2001 - 01.2003
- Project managed the successful design and implementation of a mobile handheld mobile solution for the merchandisers and business development managers (field force) at GuinnessUDV Australia
- The solution seamlessly integrates with Siebel, their backend CRM system
- The team followed the project methodology that also consisted of a 'proof of concept' (POC) and Pilot run to ensure a successful end product
Team Lead / Manager Business Processes / Deputy Unit Manager
Virtusa (Pvt) Ltd
Sri Lanka, USA
02.1998 - 04.2001
- Team lead of over 3 projects which included driving customer requirements and directing the delivery of the requirements
- Successfully created, managed, motivated and led a team of highly creative and talented professionals at the “Information design and publishing unit”
- This unit was responsible for all aspects of web-based development, specializing in web sites, user interfaces and information publishing
- Owned, designed and implemented new in-house business processes and procedures, while improving the existing ones
Education
MBA - Business Administration
University of Houston – Clear Lake
Houston, TX, USA05.1997
Bachelor of Science - Computer Science
Eastern Connecticut State University
Willimantic, CT, USA05.1993
Skills
- Proven expertise in Project Management (PMP certified), Program Management and Change Management in areas of IT, Manufacturing and Research
- Successful global project implementations
- Experience in leading and building highly effective professional teams to deliver challenging projects to global customers
- Effective interaction with cross functional teams
- Experience in setting Standards and implementing Processes in a project life cycle, including system-based changes
- Managing the revenue and cost targets of a business unit
- Knowledge of Agile and Lean Manufacturing (Toyota Production System)
- Self-Directed
Certification
PMP (Project Management Professional), 07/01/09
Volunteer Experience
Assisted under privileged rural school children in the east of Sri Lanka with school supplies, 01/01/10, 12/01/21
Training
Doug Adams Leadership Program Interest-Based Negotiation: The Fundamentals Managerial Effectiveness and Personal Growth for Software Professionals
Timeline
Head of the Program Management Office (PMO)
International Water Management Institute (IWMI)
10.2017 - 05.2023
Consultant Program Management & Business Process
London Stock Exchange Group (LSE) - MillenniumIT Pvt Ltd.
09.2015 - 12.2016
Project Director / Director Business Operations
London Stock Exchange Group (LSE) - Millennium Information Technologies
01.2010 - 08.2015
Project Manager
MAS Holdings Pvt Ltd (Intimates Cluster)
12.2003 - 12.2009
Project Manager (Consultant)
Millennium Information Technologies
02.2003 - 06.2003
Project Manager / Business Consultant
emPriseIT Pvt Ltd
05.2001 - 01.2003
Team Lead / Manager Business Processes / Deputy Unit Manager
Virtusa (Pvt) Ltd
02.1998 - 04.2001
MBA - Business Administration
University of Houston – Clear Lake
Bachelor of Science - Computer Science
Eastern Connecticut State University