Community Services professional with extensive background in client support and advocacy. Known for effectively managing client cases and ensuring access to essential resources. Team-oriented with strong focus on collaboration, adaptable to changing needs, and committed to achieving impactful outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Caseworker
Plus Community
10.2024 - Current
Facilitated client assessments to determine needs and eligibility for services.
Developed and implemented individualized case plans to address client goals.
Established trusting relationships with clients, fostering open communication and rapport building.
Conducted home visits to assess potential security upgrades.
Coordinated with community resources to connect clients with essential support services.
Monitored client progress and adjusted service plans based on evolving needs.
Lifeguard
Mid Western Regional Council
01.2014 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Educated patrons on safety protocols and enforced safety rules.
Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
Trained new lifeguards on safety procedures and protocol.
Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Therapeutic Youth Worker
Kids Out West
06.2016 - 02.2025
Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Provided key emotional support to special needs youth.
Completed necessary reports and documentation.
Provided supervision to youth in Alternative Care Arrangements.
Facilitated visitations with family members.
Transportation.
Home Care Assistant
Home Care Service NSW
05.2013 - 05.2016
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Administered medication as directed by physician.
Supermarket Cashier
IGA Supermarket
09.2010 - 04.2013
Stocked shelves and organized merchandise displays for easy retrieval.
Communicated with customers and staff politely and professionally to uphold store standards.
Pleasantly greeted customers and provided prompt and courteous service.
Direct Support Professional at Frontline Community Services, 6900 Virginia Manor Rd, Beltsville MD 20705, Integrated Community Services, 11720, Ste 820 Beltsville MD 20705.Direct Support Professional at Frontline Community Services, 6900 Virginia Manor Rd, Beltsville MD 20705, Integrated Community Services, 11720, Ste 820 Beltsville MD 20705.
Surveillance Specialist at Shakopee Shakopee Shakopee Mdewakanton Sioux Community Sioux Community Sioux CommunitySurveillance Specialist at Shakopee Shakopee Shakopee Mdewakanton Sioux Community Sioux Community Sioux Community