Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tamara Picton

Tamara Picton

Maitland,NSW

Summary

Dedicated Disability Support Worker with extensive experience at Hunter Carers, skilled in care planning and client assessment. Proven ability to enhance client independence through effective communication and emotional support. Committed to fostering community engagement and ensuring safety, while adept at medication administration and behavioral management.

Compassionate disability support worker with several years of experience. Well-versed in helping individuals living with disabilities. Knowledgeable about providing daily living support, preparing meals and assisting with personal mobility.

Dedicated Disability Support Worker skilled at managing appointments and administering medication, helping with bathroom and personal care needs and keeping home environments neat and clean. Good organizational skills with hardworking mentality and caring approach.

Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach.

Expertise in typical standards of care, as well as crisis intervention and special assistance. Professionally performs needs assessments and psychosocial evaluations to determine appropriate plans, set goals and ultimately improve individual quality of life.

Well-qualified social work professional adept at setting up services, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts, and solving diverse problems.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification

Work History

Disability Support Worker

Hunter accommodation respite services
Maitland
06.2025 - Current

Community access sleepovers active nights medication meal prep diabetes insulin

  • Supported clients in maintaining independence through skill-building exercises.
  • Communicated effectively with clients to understand their preferences and needs.
  • Collaborated with team members to develop personalized care plans for clients.
  • Documented client progress and reported any concerns to supervisors promptly.
  • Assisted individuals with daily living activities and personal care needs.

Disability Support Worker

Positive care
Newcastle
03.2025 - 07.2025
  • Assisted individuals with daily living activities and personal care needs.
  • Supported clients in maintaining independence through skill-building exercises.
  • Communicated effectively with clients to understand their preferences and needs.
  • Collaborated with team members to develop personalized care plans for clients.
  • Documented client progress and reported any concerns to supervisors promptly.
  • Facilitated social activities to enhance client engagement and well-being.
  • Ensured a safe environment by adhering to health and safety regulations.
  • Provided companionship and emotional support to improve client quality of life.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Transported clients to appointments, social events, and other activities as needed.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Encouraged independence by teaching skills needed for everyday life.

Disability Support Worker

Sublime care
Wallsend
01.2025 - 04.2025
  • Assisted individuals with daily living activities and personal care needs.
  • Supported clients in maintaining independence through skill-building exercises.
  • Communicated effectively with clients to understand their preferences and needs.
  • Documented client progress and reported any concerns to supervisors promptly.
  • Facilitated social activities to enhance client engagement and well-being.
  • Collaborated with team members to develop personalized care plans for clients.
  • High intensity catherder and bowel care medication hoist sling and commode chairs
  • Spinal injury clients

Disability Support Worker

Hunter carers
Cardiff
06.2024 - 02.2025
  • Assisted individuals with daily living activities and personal care needs.
  • Supported clients in maintaining independence through skill-building exercises.
  • Communicated effectively with clients to understand their preferences and needs.
  • Collaborated with team members to develop personalized care plans for clients.
  • Documented client progress and reported any concerns to supervisors promptly.
  • Facilitated social activities to enhance client engagement and well-being.
  • Ensured a safe environment by adhering to health and safety regulations.
  • Provided companionship and emotional support to improve client quality of life.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Transported clients to appointments, social events, and other activities as needed.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Encouraged independence by teaching skills needed for everyday life.
  • Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
  • Monitored client progress and reported any changes in behavior or health conditions to supervisor.
  • Maintained records of services provided, client progress, and goals achieved.
  • Administered medication according to doctor's orders and monitored side effects.
  • Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Developed strategies to help individuals cope with their disability.
  • Communicated regularly with families of disabled individuals regarding care plans and updates.
  • Organized recreational and educational activities for clients according to individual needs.
  • Maintained organized filing system for client records, providing complete documentation of all interactions.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Facilitated communication between nonverbal individuals using sign language or other methods.
  • Collaborated with community workers to implement exciting social activity programs within facility.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Utilized strong assessment skills to determine necessary client care and daily function assistance.
  • Helped disabled persons access community resources such as housing options or job training programs.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
  • Improved resident and staff engagement through group activities.
  • Collaborated with other professionals to develop treatment plans for clients.
  • Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
  • Instructed clients on proper use of adaptive equipment such as wheelchairs and walkers.
  • Created detailed and individualized plans to best support patients.

Retail Worker

Big w
Raymond terrace
09.2022 - 11.2023
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained organized merchandise displays to enhance shopping experience.
  • Operated cash register efficiently during high-volume sales periods.
  • Trained new staff on operational procedures and customer service techniques.
  • Stocked shelves promptly while ensuring accurate product placement and labeling.
  • Handled customer inquiries and resolved issues with professionalism and care.
  • Participated in inventory management to track stock levels and reduce discrepancies.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.

Retail Sales Associate

Woolworths
Raymond terrace
02.2020 - 09.2022
  • Assisted customers with product selection and inquiries on store floor.
  • Maintained stock levels and organized merchandise displays for customer accessibility.
  • Operated point-of-sale systems to process transactions efficiently and accurately.
  • Collaborated with team members to ensure smooth daily operations and workflow.
  • Implemented visual merchandising strategies to enhance product visibility and appeal.
  • Conducted inventory checks to monitor stock availability and prevent shortages.
  • Provided exceptional customer service by resolving complaints and concerns promptly.
  • Trained new staff on store policies, procedures, and customer service standards.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Demonstrated knowledge of store products and services.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Provided product information and answered customer questions.
  • Organized displays to attract customers and promote sales.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Created price tags and merchandise signs for new items.
  • Used product knowledge to suggest items to match client needs.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

Retail Worker

Coles
Kurri kurri
09.2012 - 11.2020
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained organized merchandise displays to enhance shopping experience.
  • Operated cash register efficiently during high-volume sales periods.
  • Trained new staff on operational procedures and customer service techniques.
  • Stocked shelves promptly while ensuring accurate product placement and labeling.
  • Handled customer inquiries and resolved issues with professionalism and care.
  • Participated in inventory management to track stock levels and reduce discrepancies.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Managed cash register operations using POS system and processed sales and returns.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Worked in different departments of store deli and bakery and service fruit and veg
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.

Education

Francis Greenway Highschool
Woodberry

Skills

  • Client assessment
  • Medication administration
  • Care planning
  • Behavioral management
  • Diabetes care
  • Community engagement
  • Activity coordination
  • Health monitoring
  • Team collaboration
  • Record keeping
  • Problem solving
  • Effective communication
  • Emotional support
  • Time management
  • Interpersonal skills
  • Disability services
  • Health and safety
  • Creative thinking
  • Daily living assistance
  • Appointment management
  • Emotional support & companionship
  • Client advocacy
  • Relationship building
  • Client education
  • Personal care assistance
  • Dressing assistance
  • Documentation and reporting

Certification

  • First aid & CPR
  • Full licence driver
  • Comprehensive car insurance
  • NDIS check
  • Police check
  • Wwcc
  • Cert 3 in child care

Timeline

Disability Support Worker

Hunter accommodation respite services
06.2025 - Current

Disability Support Worker

Positive care
03.2025 - 07.2025

Disability Support Worker

Sublime care
01.2025 - 04.2025

Disability Support Worker

Hunter carers
06.2024 - 02.2025

Retail Worker

Big w
09.2022 - 11.2023

Retail Sales Associate

Woolworths
02.2020 - 09.2022

Retail Worker

Coles
09.2012 - 11.2020

Francis Greenway Highschool
Tamara Picton