Tamara Saunders

• Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches and assessing any possible contraindications.
• Planned individually designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
• Maintained client treatment records and designed long-term care programs for return customers. Full working caseload, treating up to 30 clients per week.
• Advised clients and families on lifestyle changes and self-care techniques to improve alignment, posture, and gait for better long-term wellness.
• Administered cupping, deep tissue, dry needling, Manual Lymphatic Drainage and Combined Decongestive Therapy, Hot Stone or Hot Clay pack application, Kinesio and Lymphatic specific taping, Neuromuscular techniques, Myofascial Release, Pregnancy and Baby Massage, Relaxation, Soft Tissue Techniques and Sports Massage techniques.
• Managed acute and chronic conditions with full understanding regarding complex therapy needs.
• Delivered home care therapy to long-term care patients and assisted with ROM and stretching exercises.
• Adapted therapy sessions and exercises according to patient progress and limitations.
• Collaborated with other healthcare professionals to develop treatment plans.
• Delivered workshops on breathing, relaxation techniques, pregnancy and baby massage, sports massage and taping techniques.
• Delivered event-based therapy at high level competitive sporting events.
• Participated in research delivering quality practitioner level therapy.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Research and maintain current knowledge in new massage techniques and treatments.

Please see above description.

• Maintained regular, loyal clientele over several years working in clinical practice alongside other body therapists. Full working load up to 30 clients per week.
• Assisted in maintaining clinic appearance and cleanliness, including regular sanitisation, laundry and cleaning as required.
• Cover for other therapists as needed.
• Left this role when family relocated to Brisbane, Australia.

• Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, events or while exercising. Rugby teams consist of up to 23 players per team.
• Applied therapeutic modalities and procedures to treat injuries.
• Planned medical coverage for away meets and tournaments.
• Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
• Maintained MILS and/or supervision of athletes prior to hand over care to emergency services in case of serious injuries
• Maintain supply and organisation of first aid and therapeutic resources for all teams.

Please see above description with Southern Lions.

• Ensured all first aid equipment in date and in working order.
• Supplied or ensured access to ice treatment available for injuries.
• Knowledge of where emergency services access to sporting events will be in case of injury.
• Left this role when family relocated to Perth, Western Australia.

Please see above description for all skills applied.

• Provision of therapy for refugees who had survived extraordinary hardship, up to 6 clients per day.
• Schedule allowed for weekly sessions.
• Therapy provided in set number of treatments, adapted to suit each individual, allowing for Post Traumatic Stress Disorder and additional sensitivity regarding each client.
• Supervision included in this role due to client experiences shared.

Please see above description for Therapist skills applied.

• Worked in clinical practice alongside Doctor, Nurses, Podiatrists, Psychologists, Midwives, Lactation Consultants and Social Workers.
• Collaborated with other health professionals in therapy delivery to patients with chronic health conditions.
• Maintained regular clientele of long-term patients and staff.
• Full time position seeing up to 30 clients per week.

• Provided physical support to patients through diverse types of mobility assistance.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Warmly greeted patients and visitors and made each feel welcome.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
• Maintained clean and safe environment to promote patient safety and comfort.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Organized and used industrial cleaning products following strict safety procedures.
• Emptied trashcans and transported waste to collection areas.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Provided assistance to other staff members with cleaning of difficult areas.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Left role when relocated to Perth.

• Handled equipment, chemicals, and materials properly and with caution.
• Provided assistance to other staff members with cleaning of difficult areas.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organised.
• Brought materials and tools from storage facilities to work site locations and organised for expected needs.
• Worked independently, continually changing environment while meeting productivity and quality expectations.
• Observed safety regulations on job sites to minimise accidents.
• Conducted daily site inspections to identify potential safety hazards.
• Managed safe and efficient use of tools and equipment on construction sites.
• Followed instructions and safety protocols to prevent accidents and injuries.

Fixed Term role as Client Services Manager. Initially 6 months extended to a year.

• Performed duties and provided service in accordance with established operating procedures and company policies.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Maintained client files with sales contracts, records of client interactions, client notes, and other information.
• Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.
• Developed new employees and on-going performance assessment of current employees.
• Scheduled and attended meetings with clients and prospective clients as requested.
• Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
• Onboarded new employees with training and new hire documentation.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

• Organised and used industrial cleaning products following strict safety procedures.
• Used time management and efficient cleaning methods to meet deadlines.
• Emptied trashcans and transported waste to collection areas.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Provided assistance to other staff members with cleaning of difficult areas.
• Performed regular maintenance and repairs on various cleaning tools and equipment.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Inspected building for potential safety hazards, reporting identified concerns to supervisor.
• Vacuumed and shampooed carpets, upholstery and other fabrics.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Supervised supplies in inventory and submitted reorder requests.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Cleaned walls and ceilings with special reach tools following regular schedule.

• Registrar, Southern Lions RUFC, 2023 to current
• Sports Medic for SLRUFC, 2022 to current
• First Aid Attendant Level 1
• HLTAid011 - current
• Working with Children Check - current

Professional Development Studies:

• 2/3 yearly review for professional accreditation
• Applied taping techniques for lymphoedema

Professional Development Studies:

• Kinesio Taping levels 1, 2 and 3.
• Pain Management and Dry Needling