Tamara Slattery
Medowie,NSW
Summary
Compassionate Disability Support Worker with extensive experience at Prospect Hill, excelling in crisis management and client advocacy. Recognized for enhancing client independence through personalized support plans and fostering emotional resilience. Skilled in medication oversight and effective communication, dedicated to improving quality of life for individuals with diverse needs.
Mental health professional with strong background in providing compassionate support and care. Skilled in crisis intervention, counselling, and developing personalized care plans. Excellent team collaborator, adaptable to changing needs, and consistently reliable. Known for empathetic communication, problem-solving abilities, and maintaining patient-centred approach.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced with client-centred support in mental health settings. Utilizes therapeutic communication and de-escalation techniques to foster safe environment. Knowledge of mental health conditions and treatment strategies to effectively assist clients.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
31
31
years of professional experience
Work History
Disability Support Worker
Prospect Hill
03.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Kept accurate records for client files and handled related paperwork.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Adhered to company requirements for patient interactions and care standards.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Participated in ongoing professional development opportunities to stay current on industry best practices.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Conducted in-home visits to provide supportive services.
- Assessed risk factors of patients and made referrals for further services.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Facilitated support groups for patients and families dealing with chronic illnesses.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Developed individual treatment plans and provided counseling to patients.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Developed partnerships with community organizations to expand services and referrals.
- Completed psychosocial evaluations and needs assessments.
- Coordinated patient discharge planning and follow-up care.
- Provided patient and family education on available resources and self-care strategies.
- Participated in clinical supervision to maintain professional development.
- Collaborated with healthcare providers to drive continuity of care.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Facilitated family meetings to discuss patient care plans.
- Managed caseload to satisfy multiple patients with diverse needs.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Mental Health Support Worker
A Positive Approach Support Services
02.2024 - Current
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Implemented behavioral modification techniques for patients struggling with maladaptive patterns such as aggression or selfharm.
- Improved patient outcomes with accurate documentation of mental health symptoms and progress.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Liaised between clinical staff and community organizations to coordinate care for patients transitioning from hospitalization back into the community setting.
- Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
- Facilitated therapeutic group sessions for increased social interaction and skill development.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health support.
- Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
- Enhanced medication adherence with thorough education on side effects, dosing schedules, and potential interactions.
- Delivered psychoeducational presentations at staff meetings or community events to increase awareness of mental health issues.
- Assisted psychiatrists and therapists in gathering data for assessments, diagnoses, and treatment planning.
- Documented client progress in confidential files.
- Implemented crisis intervention plans to support client safety.
- Developed and implemented activities to help clients develop social and independent living skills.
- Provided clients with recommendations to community resources.
- Built partnerships with community agencies and service providers to remove access gaps.
- Supported continuity of care after discharge with individualized discharge plans.
- Facilitated support groups for clients to discuss issues related to mental health.
- Educated clients and families about mental health issues, treatments and resources.
- Monitored client progress and provided feedback to families and treatment team members.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Maintained client records to document assessment, treatment plans and progress.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Implemented evidence-based interventions for substance abuse treatment.
- Assisted in development and implementation of relapse prevention strategies.
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
- Utilized motivational interviewing techniques to increase client engagement in treatment.
- Devised and enhanced treatment strategies to promote continued progress.
- Educated clients and families about dangers of substance abuse and addiction.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Counseled clients in individual or group sessions to assist in dealing with substance abuse, mental or physical illness or physical abuse.
Patient Services Assistant
Caring For You Nursing Agency
01.2022 - 11.2024
Disability Support Worker
Aruma
02.2014 - 08.2024
Intensive Therapeutic Youth Worker
Lifestyle Solutions MedSpa
06.2020 - 07.2022
Assistant In Nursing
Eloura Retirement Homes Care Services
05.2004 - 12.2008
Patient Services Assistant /Ward Clerk
Tamara Private Hospital
02.2002 - 09.2004
Tamworth Family Day Carer
Tamworth Family Day Care
01.2002 - 07.2002
Community Nurse
Catholic Care of the Aged
01.1998 - 01.2002
SAN Hairdressers / Phillipe Zavier Hairdressers
Ahmed / Phillipe
01.1994 - 01.1997
Education
Certificate III - Community Services Aged Care
Wesley Mission
Sydney, NSWSkills
- Personal Care Assistance
- Medication Oversight
- Crisis Management
- Effective Behaviour Intervention
- Community integration
- Client advocacy
- Goal setting
- Therapeutic techniques
- Individual support plans
- Creative thinking
- Risk assessments
- Emotional support
- Social skills development
- Cultural awareness
- Medication administration
- Compassionate care
- Verbal and written communication
- Active listening
- Empathy and patience
- Time management
- Therapeutic interventions
- Youth services
- Case management
- Home healthcare services
- Appointment management
- Individualized support plans
- Multicultural sensitivity
- Respite care
- Transportation assistance
Timeline
Disability Support Worker
Prospect Hill
03.2024 - Current
Mental Health Support Worker
A Positive Approach Support Services
02.2024 - Current
Patient Services Assistant
Caring For You Nursing Agency
01.2022 - 11.2024
Intensive Therapeutic Youth Worker
Lifestyle Solutions MedSpa
06.2020 - 07.2022
Disability Support Worker
Aruma
02.2014 - 08.2024
Assistant In Nursing
Eloura Retirement Homes Care Services
05.2004 - 12.2008
Patient Services Assistant /Ward Clerk
Tamara Private Hospital
02.2002 - 09.2004
Tamworth Family Day Carer
Tamworth Family Day Care
01.2002 - 07.2002
Community Nurse
Catholic Care of the Aged
01.1998 - 01.2002
SAN Hairdressers / Phillipe Zavier Hairdressers
Ahmed / Phillipe
01.1994 - 01.1997
Certificate III - Community Services Aged Care
Wesley Mission
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