Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Family Support Coordinator
Ronald McDonald House
Nedlands, WA
01.2020 - Current
Facilitate communication between families and healthcare providers to address medical needs of the client
Regularly communicated with caseworkers from various agencies to coordinate comprehensive support for clients
Guided remote families through healthcare systems to access necessary services.
Collaborate with local organisations to provide additional services for families.
Maintain accurate records of family interactions and support provided throughout their stay
Organised travel arrangements for families to ensure timely return home post-treatment
Ensuring booking systems are up to date with correct information
Ensuring relevant systems are up to date with
Developing and delivering Cultural training packages to staff on the importance of cultural safety for Aboriginal Families
Assist families in completing all relevant paperwork so they can access the Patients Assisted Travel Scheme
Aborginal Liason Officer
Joondalup Health Campus
Joondalup, WA
02.2019 - 01.2020
Provided emotional, social, and cultural support to Aboriginal inpatients and families, fostering a supportive hospital environment
Delivering training packages to educate hospital staff on Aboriginal Culture and practice to assist with the delivery of culturally appropriate management of patients
Coordinated communication between departments to improve patient care and enhance collaboration in service delivery
Facilitated planning for safe and timely discharge from hospital, ensuring continuity of care for Aboriginal patients
Enrolled Nurse
Brightwater Care Group
Madeley, WA
06.2012 - 12.2012
Administered medications and treatments as per care plans, ensuring optimal resident health.
Monitored vital signs and documented changes in patient conditions to inform care adjustments.
Provided emotional support and education to residents and their families.
Collaborated with nurses to enhance quality of care and maintain compliance with protocols.
Enrolled Nurse
Hollywood Private Hospital
Nedlands, WA
01.2010 - 01.2012
Administered medications and treatments per care plans to ensure patient health and recovery.
Monitored vital signs, fluid intake and output levels, and glucose levels to detect changes in patient conditions.
Observed changes in patients' conditions and reported any significant changes to the registered nurse or physician.
Collaborated with nurses to uphold quality care standards and maintain compliance with protocols.
Assisted in developing personalized care plans with interdisciplinary teams.
Maintained a safe environment by following infection control policies and procedures.
Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.