Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Tamara Traube

Apollo Bay,VIC

Summary

Hardworking and passionate about water safety

Overview

7
7
years of professional experience

Work History

Waitress

Apollo Bay Brewhouse
8 2021 - Current
  • Interacting with customers in person and over the phone
  • Checking bookings
  • Use of modern computer system, POS, cash handing, EFTPOS machine & refunds
  • Handing and rectifying complaints or mistakes
  • Training & guiding new junior staff.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Legoe Heritage

Annie Costin
02.2024 - Current
  • Customer Orders: Allocation orders, wrapping orders, counting & bagging for collection
  • Ironing any returns & putting back on shelf
  • Coordinating shipments that arrive: Unpacking, counting, putting on shelves, updating inventory online, updating the back stock collection & emailing the General Manager of what has come in and any issues.
  • Ensuring regular check of excess stock that's in boxes to see if it can be moved to shelves, including highlighting to General Manager if particular stock boxes are not moving/selling
  • Ensuring stock take of items low in stock (esp final sale items) are done on a regular basis to ensure all stock is actually online and not just sitting there
  • General tidying of office

Apollo Bay Aquatic Center Lifeguard & Teacher of Swimming & Water Safety

Heather's Swim School
2 2020 - 8 2021
  • Interacting with customers, cash handling & EFTPOS machine, use of modern computer system
  • Issuing payments & paperwork for memberships & swimming lessons
  • Water testing, safe chemical handling, water supervision to make sure all patrons are safe while in the water
  • Figures of patrons & head counting
  • Teaching kids all different strokes in lessons including survival stroke & rescue techniques
  • Teaching students about water safety
  • Teacher of squad.
  • Responded to emergency situations in a timely, efficient manner.
  • Attentively monitored swimmers to identify distress.
  • Provided friendly customer service to guests and addressed concerns.
  • Educated patrons on safety protocols and enforced safety rules.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.

Maternity Leave

04.2018 - 01.2020

Otway Coast Committee Receptionist

Otway Coast Committee
06.2017 - 03.2018
  • Use of computer booking system
  • Processing of annual fee’s
  • Interacting with customers, both in person & over the phone
  • Replying to emails
  • Money handling from customers & S.O.D & E.O.D tills
  • Sorting and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Sandringham College
11 Holloway Road
2008

Mordialloc College
1 Station Street, Mordialloc
2007

Skills

  • Aquatic Technical Operator (Blended) 2022
  • Teacher of Swimming & Water Safety
  • Pool Lifeguard Update (Blended) 2021- in process of update
  • Pool Lifeguard (Blended) 2020 –
  • Provide First Aid 2021 – in procees of update
  • Provide CPR 2021 – in process of update
  • Pool Water Testing 2022
  • Pool Lifeguard – Communication 2022
  • Bullying and Harassment 2022
  • CPR Awareness 2022
  • Working with children check
  • Bronze Medallion – 2006, 2007, 2008

Volunteer Experience

  • Mordialloc Life Saving Club, 2006, 2008
  • Convenor of Apollo Bay Kindergarten Parent Advisory Group (PAG)
  • Committee Member of Apollo Bay Swim (Storm the Bay)
  • Committee Member of Apollo Bay Surf Life Saving Club - Club Administrator
  • Apollo Bay Seafood Fest
  • Apollo Bay Winter Wild
  • Great Ocean Road Running Festival

References

  • Katelyn Prigg, 0409 145 589, Legeo Heritage
  • Jamie Bartlett, 0437 072 647, Great Ocean Road Brewhouse

Timeline

Legoe Heritage

Annie Costin
02.2024 - Current

Maternity Leave

04.2018 - 01.2020

Otway Coast Committee Receptionist

Otway Coast Committee
06.2017 - 03.2018

Waitress

Apollo Bay Brewhouse
8 2021 - Current

Apollo Bay Aquatic Center Lifeguard & Teacher of Swimming & Water Safety

Heather's Swim School
2 2020 - 8 2021

Sandringham College

Mordialloc College

Similar Profiles

CREATE PROFILE
Tamara Traube