Tamara Williams

• Led international group tours, managing full travel logistics including flights, accommodation, schedules, and group mobilisation.
• Maintained clear and professional communication with clients, vendors, and stakeholders to ensure smooth operations aligned with itinerary objectives. Applied strong planning, problem-solving, and coordination skills in fast-paced, time-sensitive environments.
• Recognised for delivering exceptional customer service and contributing to continuous improvement initiatives.
• Adapted quickly to change, prioritised competing tasks, and resolved problems efficiently while maintaining compliance with travel, safety, and operational guidelines.

• Supervised and trained catering staff, ensuring compliance with health, safety, and hygiene standards across all camp areas
• Developed and implemented policies and procedures to improve operational efficiency and maintain regulatory compliance
• Managed procurement, ordering, budgeting, menu planning, and stock control to support catering and bar services, including VIP events
• Conducted regular compliance checks and maintained detailed records to meet company and government standards
• Delivered general administration duties including client liaison, telephone communications, accommodation check-in/out, camp orientations, and correspondence
• Assisted with camp mobilisation and demobilisation projects, coordinating logistics and supporting smooth operational transitions

• Progressed from entry-level camp support roles to management through initiative and performance

• Provided daily support to individuals with disabilities, enhancing their independence and quality of life.
• Developed and implemented individualized care plans in collaboration with multidisciplinary teams.
• Conducted regular assessments to monitor client progress and adjust support strategies as needed.
• Facilitated community integration activities, improving social connections for clients.

• Planned and prepared daily meals in accordance with national nutrition and allergy management guidelines, including for children with anaphylaxis
• Managed ordering, stock control, and food safety compliance, ensuring readiness for audits and government inspections
• Maintained accurate records and ensured all procedures met health and safety standards

• Coordinated day-to-day operations across multiple business areas, including rostering, opening/closing, and stock management, ensuring compliance with licensing and safety standards
• Oversaw staff performance, cash handling, and customer service delivery in a high-volume, fast-paced environment
• Led promotional campaigns, managed supplier relationships, and contributed to planning and setup of new service offerings