Tamarahi Dennis Williams
South Yarra,VIC
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
11
11
years of professional experience
Work History
Sales Specialist
Telstra Website Services/Spotzer Media Group
08.2023 - Current
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Drafted, finalized and submitted paperwork to complete sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Representative
Twenty Percent Services
12.2016 - 08.2023
- Manage large volumes of inbound and outbound calls as well as face to face meetings in timely manner.
- Utilize active listening skills to identify customer needs, two ears one mouth as mentor used to say.
- Adhere to communication scripts to properly address various topics.
- Utilize upselling techniques to promote additional products
- Respond to emails and maintain customer database
- Functions and Events Manager at Groove Train
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated new leads through networking and attending industry events.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Assistant Functions Manager
Groove Train
10.2012 - 11.2016
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Consulted with customers to determine objectives and requirements for events.
- Hired, trained and supervised volunteers and support staff required for events.
- Communicated with catering, lighting and sound companies to obtain price quotes.
Sales Representative
Coastal Kitchenware
02.2013 - 02.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with cross-functional teams to identify and address customer needs.
Education
High School Diploma -
St Patrick's College
Wellington, NZ2003
Skills
- Sales Expertise
- Account Management
- Customer Service
- Team Collaboration
- Client Needs Assessment
- Strategic Analysis
- Persuasive Negotiations
- Prospecting and Cold Calling
- Complaint Resolution
- Call Center Operations
- Effective Project Management
- Positive Reinforcement
- Operational Efficiency
- Lead Generation Management
Timeline
Sales Specialist
Telstra Website Services/Spotzer Media Group
08.2023 - Current
Sales Representative
Twenty Percent Services
12.2016 - 08.2023
Sales Representative
Coastal Kitchenware
02.2013 - 02.2015
Assistant Functions Manager
Groove Train
10.2012 - 11.2016
High School Diploma -
St Patrick's College
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