TAMEEM ULLAH KHAN
Sydney,NSW
Summary
First-rate troubleshooter with 1.5 years of experience offering outstanding support to users of various levels. Exceptional skills and knowledge in system management and networking, and subject matter expert on VMware. Established reputation as sharp technology expert when working with customers to identify and repair solutions.
Overview
2
2
years of professional experience
Work History
Digital Marketing Intern
Nifty Enterprises
01.2024 - 04.2024
- Digital Marketing Strategy
- Campaign Management
- Data Analysis
- SEO Optimization
- Audience Segmentation and Targeting
- Performance Tracking and Reporting
- Competitor Analysis
- Stay Updated on Industry Trends
Customer Technical Support
Sixt Australia
12.2022 - Current
- Excellent customer service abilities. Customer enquiries (face to face, online).
- Outstanding written and verbal communication skills
- Generating Enquiry Tickets, prioritizing and escalating ticket requests.
- Trouble shooting, Hardware installation, system updates time to time.
- Network maintenance.
- Capable of independently managing projects and processes with minimal oversight.
- Practical understanding of relevant work area.
- Helping out colleges in every situation.
- Strong interpersonal skills and readiness to collaborate with various cross-functional teams.
- Able to adapt to and understand new technologies and processes based on partner requirements.
- Highly organized with keen attention to detail.
- Preferred: Basic knowledge of IT, Professional Services, and Customer Relationship Management.
Education
Bachelors of Networking Cyber Security - Computer Networking
Melbourne Institute of Technology Sydney
Sydney02.2022
Skills
- Kali Linux
- Windows
- Wireshark
- Sandbox
- Win Hex
- Autopsy
- Pro Discover
- NMAP
- Metasploit
- Ubuntu
- Software support
- Technical support
- Switches And Routers
- Jira
- Service Now
- Packet Tracer
- Cobra
- Ms Office
Timeline
Digital Marketing Intern
Nifty Enterprises
01.2024 - 04.2024
Customer Technical Support
Sixt Australia
12.2022 - Current
Bachelors of Networking Cyber Security - Computer Networking
Melbourne Institute of Technology Sydney
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