Tameka Hand
MELBOURNE,VIC
Summary
Results-oriented manager with extensive experience in team leadership and conflict resolution. Expertise in training staff on food safety and service standards, enhancing operational efficiency and customer satisfaction. Proven ability to balance team performance with business objectives in fast-paced environments, consistently delivering high-quality results under pressure.
Overview
3
3
years of professional experience
Work History
Manager
Mcdonalds
Derrimut , Vic
03.2023 - Current
- Trained and supervised team members on food safety and customer service standards, contributing to compliance and customer satisfaction.
- Monitored staff performance and addressed issues proactively.
- Resolved customer complaints promptly, increasing customer satisfaction and loyalty.
- Streamlined daily operations, enhancing restaurant efficiency and service delivery.
Education
High School Diploma -
Marian College
Sunshine, VIC10-2025
Skills
- Operational management
- Performance management
- Staff training
- Team leadership
- Customer service
- Conflict resolution
- Time management
Timeline
Manager
Mcdonalds
03.2023 - Current
High School Diploma -
Marian College