Tameka Kitchener
Marion
Summary
An experienced and hands-on property manager with strong problem-solving skills, organisation, and the ability to keep things running smoothly. Used to juggling multiple priorities, managing stakeholders, and handling unexpected challenges, I thrive in fast-paced environments where adaptability is key. I’m a strong communicator who has spent years building relationships with tenants, contractors, and regulatory bodies, ensuring everything stays on track and compliant.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Manager
Belle Property Point Clare
03.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Property Manager
Stone Real Estate Manly
01.2021 - 02.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimising downtime for tenants and maintaining property aesthetics.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Customer Service Representative
I'm in the right
01.2020 - 01.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Leasing Consultant
Shead Property
01.2017 - 01.2020
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Communicated effectively with owners, residents, and on-site associates.
Education
Marist Sisters Woolwich
Skills
- Maintenance Scheduling
- Property Management
- Tenant Relations
- Compliance Monitoring
- Administrative Support
- Preparing Property Agreements
- Contract Negotiation
- Exceptional Oral and Written Communication Skills
- Microsoft Office
- Staff management
- Eviction procedures
- Grounds maintenance
- Business administration
Certification
- I've recently completed my Certificate IV in Real Estate Practice, and I'm in the process of submitting it to Fair Trading. This certification reinforces my commitment to professionalism and ensures I stay up-to-date with industry regulations. I'm ready to leverage this qualification to contribute effectively in the real estate sector.
- Certificate of registration
Education and Training
other
Timeline
Property Manager
Belle Property Point Clare
03.2024 - Current
Property Manager
Stone Real Estate Manly
01.2021 - 02.2024
Customer Service Representative
I'm in the right
01.2020 - 01.2022
Leasing Consultant
Shead Property
01.2017 - 01.2020
- I've recently completed my Certificate IV in Real Estate Practice, and I'm in the process of submitting it to Fair Trading. This certification reinforces my commitment to professionalism and ensures I stay up-to-date with industry regulations. I'm ready to leverage this qualification to contribute effectively in the real estate sector.
- Certificate of registration
Marist Sisters Woolwich
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