Tamekah Waller
Manly
Summary
Attentive and compassionate nursing student looking to begin a career in the healthcare industry. Organised and enthusiastic candidate with excellent interpersonal skills and over seven years of customer service experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chiropractic assistant
Wellness on Wellington Chiropractic
09.2023 - Current
- Answering phones to respond to patient questions, provide information and schedule appointments using capable software.
- Greeting incoming patients warmly and direct patients to appropriate areas to keep office running smoothly.
- Efficiently taking payment utilising HICAPS and EFTPOS.
- Create content for and maintain office website and social media to promote business.
- Sanitise, restock and organise exam rooms and equipment.
Service Supervisor - Front End Department
Woolworth's Group
01.2020 - 01.2024
- Competently led and managed front end team members.
- Enforced the highest regard for safety in the workplace as a first aid officer.
- Assisted with training and development of team members.
- Actively listened to customers, handled concerns and complaints quickly and discreetly and escalated major issues to manager.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash and credit card transactions and counted each register at end of shift with excellent accuracy levels.
- Handled customer inquiries and suggestions over the phone and in person courteously and professionally.
Online Team Member – Online Department
Woolworth's Group
01.2020 - 01.2024
- Picked and packed customers orders in a timely manner to maintain productivity goals.
Clinical Placement
Regis Aged Care
10.2023 - 10.2023
- Successfully completed 112 hours of clinical placement working a rotation in various wings.
- Scope of practice, performed under direct RN/EN/AIN supervision: collected and monitored vital signs, administered medication, checked BGLs, assisted with resident ADLs including showering, dressing and applying barrier cream. Changed continence pads, provided simple wound care, assisted residents with eating at meal times and prepared thickened fluids.
- Assisted with patient transfers, observing safety protocols to prevent harm to patient and self.
Team Member - Front End Department
Woolworth's Group
11.2016 - 01.2020
- Kept work areas clean, organised and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Helped customers complete purchases, locate items and join reward programs.
Education
Bachelor of Nursing -
Queensland University of Technology
11.2025
Queensland Certificate of Education -
Redlands College
11.2018
Skills
- Effective communication skills
- Outstanding customer service
- Professionally presented
- Warm and friendly demeanour
- Self-driven and able to work well under pressure
- Exceptional teamwork skills
- Fast and willing learner
Certification
- Blue card volunteer expiry 06/26
- NDIS worker screening clearance expiry 09/28
- HLTAID010 Provide basic emergency life support expiry 11/25
- HLTAID011 Provide first aid expiry 11/25
- Responsible Service of Alcohol
- Duke of Edinburgh Award: Bronze, Silver & Gold
References
Xinni Wang | Clinical Facilitator | First Choice Agency | 0405 670 205
Daniel Harvey | Service Supervisor and Former Front End Assistant Manager | Woolworths Manly West | 0410 681 938
Hobbies and Interests
Keen interest for health, fitness and wellbeing.
Timeline
Clinical Placement
Regis Aged Care
10.2023 - 10.2023
Chiropractic assistant
Wellness on Wellington Chiropractic
09.2023 - Current
Service Supervisor - Front End Department
Woolworth's Group
01.2020 - 01.2024
Online Team Member – Online Department
Woolworth's Group
01.2020 - 01.2024
Team Member - Front End Department
Woolworth's Group
11.2016 - 01.2020
Bachelor of Nursing -
Queensland University of Technology
Queensland Certificate of Education -
Redlands College
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