Tamer icli
Leppington,NSW
Summary
Dynamic professional with extensive experience in autism support and behavioral management at Christina’s School Ready Day Care. Achieved a 30% increase in sales targets as an Insurance Sales Consultant through exceptional customer service and relationship building. Skilled in fostering positive interactions among students, staff, families, and administrators to create supportive educational environments. Demonstrates calmness and efficiency in emergency situations.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Christina’s School Ready Day Care
Southwest Sydney, Australia
11.2018 - Current
- I developed and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Improved document organization through file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- I supervised children ensuring safety and wellbeing across indoor and outdoor environments.
- I also plan and facilitated that support early learning and social development and creativity.
Insurance Sales Consultant
Woolworths Insurance
11.2017 - 11.2018
- Responsible for motor and home/land & pet insurance sales.
- I provided excellent customer service by understanding the client’s needs and building rapport.
- I generated quotes/discounted pricing through phone consultations and as a result exceeded weekly sales targets by 30% and secured more leads.
Client Consultant
Citrus Group
Sydney Mascot, Australia
10.2017 - 12.2017
- In this role, I contacted clients to handle and manage various objections.
- I updated CRM with all relevant information and lead generation & sales.
- As a client consultant, I was also responsible for arranging appointments.
Education
Diploma of Financial Planning - Financial Planning
Institute of Investment Banking
12.2013
DFP qualified - Financial Planning
Kaplan
12-2013
RG146 Superannuation -
IFSA Kaplan
RG146 Insurance -
IFSA Kaplan
Skills
- Autism support and behavioral management
- Person-centered care
- Non-verbal and verbal communication
- Problem solving
- Empathy and patience
- De-escalation techniques
- Customer service and rapport building
- Team collaboration
- First aid and CPR training
- Compliance and legal documentation
Timeline
Assistant Manager
Christina’s School Ready Day Care
11.2018 - Current
Insurance Sales Consultant
Woolworths Insurance
11.2017 - 11.2018
Client Consultant
Citrus Group
10.2017 - 12.2017
Diploma of Financial Planning - Financial Planning
Institute of Investment Banking
DFP qualified - Financial Planning
Kaplan
RG146 Superannuation -
IFSA Kaplan
RG146 Insurance -
IFSA Kaplan
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