Tameryn Neill
Beveridge,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Front Shop Manager
GraceMed Pharmacy & Southbroom Pharmacy
04.2016 - 01.2021
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Mitigated business risks by working closely with staff members and assessing performance.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Managed inventory control, cash control, and store opening and closing procedures.
- Optimized store layout for better customer flow and product visibility, ultimately enhancing the overall shopping experience.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
Education
Matriculated - Year 12 -
Suid-Natal High School
South Africa, KwaZulu-Natal, Port Shepstone, 424012.2015
Skills
- Invoicing
- Customer Service
- Store operations
- Store Layout
- Administrative Management
- Inventory Management
- Attention to Detail
- Task Prioritization
Timeline
Front Shop Manager
GraceMed Pharmacy & Southbroom Pharmacy
04.2016 - 01.2021
Matriculated - Year 12 -
Suid-Natal High School
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