Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
5
5
years of professional experience
Work History
Care Assistant
Peninsula Village
04.2024 - Current
Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
Shift Supervisor
KFC
06.2023 - Current
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Responded to and resolved customer questions and concerns.
Trained new employees and delegated daily tasks and responsibilities.
Helped store management meet standards of service and quality in daily operations.
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Enforced company policies and regulations with employees.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Completed store opening and closing procedures and balanced tills.
Retail Sales Associate
Neverland Store
11.2022 - 01.2024
Helped customers complete purchases, locate items, and join reward programs.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Used POS system to process sales, returns, online orders, and gift card activations.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Customer Service Cashier
KFC
12.2019 - 06.2023
.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Counted money in drawers at beginning and end of each shift.
Maintained awareness of surroundings and secured cash to minimize loss potential.
Utilized POS system to handle customer cash and credit card transactions.
Maintained customer satisfaction with quick and professional handling of product returns.
Met customer service goals and exceeded customer expectations.
Worked with floor team and managers to meet wide range of customer needs.
Hotel Housekeeper
Crowne Plaza Hotel & Resorts
12.2022 - 03.2023
Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
Reported damages, maintenance problems, safety issues, and potential hazards to management.
Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Washed and folded towels and linens to properly stock guest rooms.
Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Education
Diploma - Nursing
Tafe
Sydney, NSW
06-2025
Certificate III - Age Care
Tafe
11.2022
High School Certificate -
Terrigal High School
09.2022
Skills
First Aid/CPR
Planning & Organizing
Critical Thinking
Supervision & Leadership
Active Listening
Team Building
PPE Use
Friendly, Positive Attitude
Reliable & Trustworthy
Flexible Schedule
Good Work Ethic
Customer Service
Computer Skills
Timeline
Care Assistant
Peninsula Village
04.2024 - Current
Shift Supervisor
KFC
06.2023 - Current
Hotel Housekeeper
Crowne Plaza Hotel & Resorts
12.2022 - 03.2023
Retail Sales Associate
Neverland Store
11.2022 - 01.2024
Customer Service Cashier
KFC
12.2019 - 06.2023
Certificate III - Age Care
Tafe
Diploma - Nursing
Tafe
High School Certificate -
Terrigal High School
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