Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamika Bailey

Erina,NSW

Summary


Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

5
5
years of professional experience

Work History

Care Assistant

Peninsula Village
04.2024 - Current
  • Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
  • Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
  • Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
  • Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
  • Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.

Shift Supervisor

KFC
06.2023 - Current
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Helped store management meet standards of service and quality in daily operations.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Enforced company policies and regulations with employees.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Completed store opening and closing procedures and balanced tills.

Retail Sales Associate

Neverland Store
11.2022 - 01.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Customer Service Cashier

KFC
12.2019 - 06.2023

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  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Met customer service goals and exceeded customer expectations.
  • Worked with floor team and managers to meet wide range of customer needs.

Hotel Housekeeper

Crowne Plaza Hotel & Resorts
12.2022 - 03.2023
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
  • Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.

Education

Diploma - Nursing

Tafe
Sydney, NSW
06-2025

Certificate III - Age Care

Tafe
11.2022

High School Certificate -

Terrigal High School
09.2022

Skills

  • First Aid/CPR
  • Planning & Organizing
  • Critical Thinking
  • Supervision & Leadership
  • Active Listening
  • Team Building
  • PPE Use
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Flexible Schedule
  • Good Work Ethic
  • Customer Service
  • Computer Skills

Timeline

Care Assistant

Peninsula Village
04.2024 - Current

Shift Supervisor

KFC
06.2023 - Current

Hotel Housekeeper

Crowne Plaza Hotel & Resorts
12.2022 - 03.2023

Retail Sales Associate

Neverland Store
11.2022 - 01.2024

Customer Service Cashier

KFC
12.2019 - 06.2023

Certificate III - Age Care

Tafe

Diploma - Nursing

Tafe

High School Certificate -

Terrigal High School
Tamika Bailey