Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tamika Carpenter

Ipswich,QLD

Summary

I am a hardworking young individual with years of experience in the hospitality, retail, and service industries. I am a fast learner who is always eager to learn new skills and take on constructive criticism in a positive manner, to ensure my work is always up to par. I can apply myself in strenuous situations within the workplace, while still ensuring my work is complete in accordance with allocated timeframes. I am open to work opportunities that will allow me to step out of my comfort zone and widen my skill set. I strongly value teamwork, and I am always pleasant to coworkers and customers. I believe I will be an excellent addition to the workplace.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shop Assistant

Collingwood Park Newsagent
Redbank , QLD
07.2023 - Current
  • Managed inventory by restocking shelves and organizing merchandise displays.
  • Supervised the store and ensured the shift ran smoothly in accordance with timeframes.
  • Assisted customers with product inquiries and recommended suitable items.
  • Supported promotional activities by setting up displays for featured products and offers.
  • Trained new staff on store procedures, customer interactions, and inventory management tasks.
  • Operated cash register, processed transactions, and handled customer payments.
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
  • Collaborated with other staff members to ensure seamless operations within the store.
  • Helped shop personnel complete assignments.
  • Assisted in training new employees on standard operating procedures within the store environment.
  • Processed returns, special orders, exchanges, and refunds are handled according to company policy.

Team Member

Boost juice
Redbank , QLD
10.2022 - 04.2023
  • Prepared fresh juice and smoothies following company recipes.
  • Provided excellent customer service during busy peak hours.
  • Maintained cleanliness and organization of workstations and pick-up stations.
  • Operated point-of-sale system for processing customer transactions.
  • Collaborated with team to meet daily production targets efficiently.
  • Rotated through series of different stations based on team needs.
  • Monitored expiration dates on food items for freshness assurance.
  • Prepared fruit and vegetables for the day ahead.

Salon Assistant

Vibe Nail Studios
Booval, QLD
09.2021 - 12.2022
  • Assisted nail technicians with client preparations and service setups.
  • Provided clients with information about services, products, and promotions.
  • Supported scheduling appointments over the phone and in person, while managing client flow during busy periods.
  • Handled payments and processed transactions accurately at the reception area.
  • Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing supplies.
  • Providing manicures and pedicures. Cutting nails and cuticles, shaping nails, and massaging legs and hands. Applying gel color and French tips on nails.

Fast Food Worker

KFC
Redbank Plains , QLD
01.2021 - 12.2021
  • Operated kitchen equipment safely, following all health regulations.
  • Collaborated with team members to ensure timely order fulfillment during peak hours.
  • Kept customer and food preparation areas clean and well-organized.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
  • Operated cash register to process customer payments accurately and efficiently.

Education

Bellbird State Secondary College
Bellbird Park Qld
12-2021

Skills

  • Product knowledge
  • Cash handling
  • Upselling strategies
  • Shop organization
  • Shift supervision
  • Building customer loyalty
  • Multitasking capacity
  • Problem solving

Certification

  • Certificate II in Kitchen Operations
  • Responsible Service of Alcohol

References

| William Yim | 0423 816 781 | Collingwood Park News Agency |

| Michele Yim | 0450 439 923| Collingwood Park News Agency |

| Preston Viiga | 0435 743 615 | Bundaleer Lodge Nursing Home |

Timeline

Shop Assistant

Collingwood Park Newsagent
07.2023 - Current

Team Member

Boost juice
10.2022 - 04.2023

Salon Assistant

Vibe Nail Studios
09.2021 - 12.2022

Fast Food Worker

KFC
01.2021 - 12.2021

Bellbird State Secondary College

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Tamika Carpenter