Tamika Chown
Temora ,NSW
Summary
I believe that I am a versatile team member that is ready to take on any required task. I adapt well to changing conditions with a resourceful and hardworking mindset. Dedicated to success and learning. I am very passionate about hair and beauty and would love to advance professionally in the industry.
Overview
8
8
years of professional experience
Work History
Team Member
Woolworths
Temora , NSW
04.2017 - Current
- Worked hard to learn required tasks quickly to maximize performance.
- Upheld high standards of productivity and quality in operations.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Unloaded trucks, moved containers to staging area and determined correct storage locations.
- Rotated through series of different stations based on team needs.
- Packed and scanned completed orders for accurate shipment to final destinations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Looked for ways to go above and beyond job requirements.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Verified customer identification for alcohol or tobacco purchases.
- Answered customer quests, provided store information and escorted to desired store areas.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
- Helped with purchases, locating items and signing up for rewards programs.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped customers find specific products, answered questions and offered product advice.
- Managed employee scheduling by factoring in forecasted customer levels and labor cost controls.
- Met high productivity standards in processing payments for customers.
Education
High School Diploma -
Ariah Park Central School
Ariah Park12.2015
Skills
- Continuous development
- Facility Cleaning
- Social skills
- Payment processing expertise
- Customer experiences
- Communication skills
- Customer Service
- Cash management
- Payment processing
- Product recommendations
- Customer assistance
- Cash drawer balancing
- Credit and cash transactions
- Liquor regulations and compliance
- Bank deposits
- Issue resolution
- Returns and exchanges
- Skilled multi-tasker
- Focused on customer satisfaction
- Research ability
- Planograms
- Stockroom organization
- Promotions understanding
- Sales assistance
- Customer service abilities
- Stockroom procedures
- Product forecasting
- Loading and unloading
- Merchandise stocking
- Dependable and reliable
- Inventory replenishment
- Product displays
- RF scanning devices
- Adaptive team player
Timeline
Team Member
Woolworths
04.2017 - Current
High School Diploma -
Ariah Park Central School