Diligent medical receptionist for over a year, works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Patient-focused, detail -oriented and computer literate. Personable and courteous in all interactions with patients and team members. Skilled at anticipating physician and practice needs. Efficient in managing appointment scheduling, patient records and medical billing. Furthermore, maintains professionalism and skill in assisting physicians with any task. Expedient in processing patient check in, verifying patient information whilst adhering to patient confidentiality. Effective in handling office and administrative tasks within busy, multi-physician practices. Always trying to improve the quality of the clinic by suggesting new ideas to help with reception, which ultimately advances patient care.
Striving to work in a healthcare setting, to utilize and further build clinical, communication and therapeutic relationship skills.
Mrs Nicole Ferraris-Milin
Practice Manager- Melton Medical & Dental Centre
ForHealth Group
(currently on maternity leave)
Phone: 0438 006 060
Email: melton@forhealth.com.au