Tamika Garvey
Toowoomba,QLD
Summary
Detail-oriented leader with a strong focus on effective communication and problem resolution. Proven ability to enhance operational workflows, ensuring quality patient care while managing financial operations and team dynamics. I love working in health care and helping people in need my goal is to expand my experience in the health and support care field. i can work well under pressure. I am compassionate, reliable and a motivated individual aiming to do the best i can. I have a genuine passion to help young people in need by supporting them and helping them grow to their full potential. educating them on life skills and helping create a independent stable life for themselves where they are supported and accepted feeling comfortable and happy. i have the skills to allow me to build trusting relationships with younger people from diverse backgrounds while remaining calm and professional. I am committed to promoting safety, well-being and respect. I work well independently and part of a team and am very excited to kickstart my youth support working career.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Practice Manager
Primary Dental
Toowoomba, Glenvale, QLD
06.2026 - Current
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Streamlined daily operations of dental practice to ensure efficient workflow.
- Coordinated patient schedules and managed appointments to maximize patient flow and satisfaction.
- Oversaw inventory management and ordered supplies to ensure consistent availability and support practice operations.
- Assisted in staff training and development, enhancing overall team performance.
- Supported financial operations, including billing inquiries and insurance verification processes.
- Conducted regular staff meetings to address operational issues and enhance interdepartmental communication.
- Communicated with patients with compassion while keeping medical information private.
Dental Assistant
Instant Dental Temps
Brisbane, Gold Coast, QLD
06.2025 - Current
- Provided chairside assistance during various dental procedures for optimal support.
- Assisted dental professionals with patient examinations and procedures.
- Prepared treatment rooms by sterilizing instruments and setting up equipment.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Educated patients on oral hygiene practices and post-treatment care.
- Addressed patient concerns and provided reassurance through effective communication.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Managed patient records using dental software for accuracy and confidentiality.
- Visited multiple dental offices to provide support and assistance. and worked with many different dentists adapting to different styles of work while being efficient and multi-tasking.
Dental Assistant
Gentle Dental
Toowoomba, Drayton, QLD
02.2026 - 07.2026
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Supported dentist during procedures by preparing tools and materials, ensuring smooth workflow and patient comfort.
- Prepared treatment rooms by sterilizing instruments and setting up equipment.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Educated patients on oral hygiene practices and post-treatment care to promote better dental health.
- Communicated effectively with patients to address concerns and provide reassurance.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Scheduled appointments and coordinated patient flow for efficient operations.
- Conducted inventory checks on dental supplies and placed orders.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Dental Assistant
Bupa Dental
Toowoomba City, QLD
09.2024 - 02.2026
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Gathered and documented patient medical and dental histories and vital signs.
- Took digital X-rays of teeth using radiographic equipment.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Gave patients desensitizing agents to prepare for anesthetic administration.
- Monitored patient comfort levels throughout procedures to help alleviate anxiety.
- Educated patients on treatment procedures and post-procedure home care.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Educated patients on dental services and payment plans to facilitate informed decision-making.
- Cultivated loyal patient relationships and increased retention by delivering empathetic and caring service.
- Ensured compliance with infection control policies and procedures.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Retail Sales Associate
PlatyPus Shoes
Toowoomba City, QLD
09.2021 - 11.2024
- Processed sales transactions efficiently using point-of-sale systems.
- Completed transactions in an efficient manner while providing excellent customer service.
- Assisted customers in selecting footwear and accessories based on personal preferences.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Educated customers about product features and benefits for informed decisions.
- Assisted customers by providing product information and guidance during their shopping experience. by answering questions and locating merchandise.
- Collaborated with team members to achieve store goals and enhance customer service.
- Maintained merchandise displays to ensure an appealing shopping environment.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Demonstrated knowledge of store products and services.
- Promoted special offers and discounts to encourage additional purchases.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Dental Assistant
Goolburri Aboriginal Health
Toowoomba City, QLD
02.2024 - 08.2024
- Prepared treatment rooms by sterilizing instruments and setting up equipment.
- Assisted dental professionals with patient examinations and procedures.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Enhanced patient satisfaction by providing knowledgeable and friendly service to aboriginal patients experiencing anxiety about healthcare.
- Provided calming support to patients with dental anxiety and trauma during treatments, fostering a more comfortable experience.
- Communicated effectively with patients to address concerns and provide reassurance.
- Collaborated effectively with diverse coworkers to address issues and achieve clinic goals, ensuring quality service.
Dental Assistant
Gentle Dental
Toowoomba, Drayton, QLD
02.2021 - 11.2021
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies post-treatment to ensure readiness for next patient.
- Ensured neat, clean, and organized environment throughout office to enhance patient experience.
- Organized dental instruments and equipment in a systematic manner prior to each procedure.
- Welcomed patients at the office entrance and guided them to their designated examination rooms.
- Assisted in laboratory procedures by mixing impression materials and pouring casts from impressions for accurate dental assessments.
Education
Completed Year 12 Graduated With ATAR And Certificate -
Harristown State High School
Toowoomba09-2023
Certificate IV in Youth W - Youth Support
Hader Institute of Education
Toowoomba, QLD07-2026
Skills
- Patient communication
- Team collaboration
- Inventory management
- Appointment scheduling
- Infection control
- Digital radiography
- Customer service
- Records management
- Workflow efficiency
- Staff management
- reliability
- efficiently
- attention to detail
- flexible availability
- Problem resolution
- Critical thinking
- Excellent communication
- Decision-making
Certification
- Working with Children Blue Card
References
- Amy: (State Manager) Gentle Dental - phone and email available upon request
- Chelsea: (Manager) Gentle Dental Highfields - phone and email available upon request
- Tina: (Manager) Gentle Dental Drayton - phone and email available upon request
- Amy (Dentist) Bupa - letter of recommendation available upon request
Timeline
Practice Manager
Primary Dental
06.2026 - Current
Dental Assistant
Gentle Dental
02.2026 - 07.2026
Dental Assistant
Instant Dental Temps
06.2025 - Current
Dental Assistant
Bupa Dental
09.2024 - 02.2026
Dental Assistant
Goolburri Aboriginal Health
02.2024 - 08.2024
Retail Sales Associate
PlatyPus Shoes
09.2021 - 11.2024
Dental Assistant
Gentle Dental
02.2021 - 11.2021
Completed Year 12 Graduated With ATAR And Certificate -
Harristown State High School
Certificate IV in Youth W - Youth Support
Hader Institute of Education