Tamika Murphy
Biggera Waters,Australia
Summary
A hardworking 24-year-old from New Zealand with a passion for food and coffee. Since finishing school, I have worked in a majority of hospitality and housekeeping. I come from a big family, which has always benefited me in preparing meals with older siblings or my mother. Almost all of my family work in hospitality, and some even own their own restaurants, so I have seen firsthand what it takes to lead a team or be a team player. In between jobs, I have traveled all over New Zealand and Australia, working in hospitality, and even working at festivals in the U.K. I have hopes of opening my own café at some point in the future, but for now, I would like to learn more from other workplaces in my current area.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FOH Attendant
Cafe 1 UNO
Biggera Waters, QLD
10.2024 - Current
- Prepared hot beverages such as coffee or tea for customers upon request.
- Greeted customers with friendly and professional demeanor.
- Promoted special offers or discounts on menu items when appropriate.
- Completed daily side work tasks assigned by supervisor or manager.
- Utilized point-of-sale system to process transactions accurately and efficiently.
- Prepared cold beverages such as smoothies and fresh juices.
Restaurant Manager
Red Rooster
Victoria Point, Brisbane, Australia
07.2022 - 04.2024
- Directed staff to allocated jobs
- Handled customer complaints and reviews
- Handled caterings for special events
- Interviewed potential candidates for job positions
- Monitored staff performance and addressed issues
- Trained employees
- Assigned tasks to fit skill levels and maximise team performance
- Served visitors by greeting, welcoming and directing appropriate personnel
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Receptionist / Head Housekeeper
Pakiri Beach Holiday Park
Auckland, New Zealand
07.2020 - 10.2021
- Delegated housekeeping staff in teams or individual cleaning schedules to complete rooms in a timely manner
- Acquired Barista skills in front shop for visitors and guests
- Lead housekeeping in cleaning more than 20 rooms including Lodges, apartments and single motel rooms
- Learned to work well under pressure
Kitchen Hand / Pizza Chef
Leigh Sawmill Cafe
Leigh, Auckland, New Zealand
09.2017 - 05.2020
- Followed recipes closely
- Prepared food carefully in response to customer requests or allergies
- Acquired knife skills and cooking techniques to work in a safe and timely manner
- Handled meat, poultry and seafood correctly according to Health and safety
- Served for special events such as caterings for weddings, birthdays and live music
Education
NCEA levels 1, 2 & 3 -
Henderson High School
Henderson, NZ12.2017
Skills
- Customer Service Skills
- Team Leadership
- Time Management
- Excellent Communication
- Calm Under Pressure
- Fast Learner
- Point-of-sale operation
- Food safety
Certification
- Shift Supervisor Certification
- HLTAID009 - Provide Cardiopulmonary resuscitation
- HLTAID010 - Provide basic emergency life support
- HLTAID011 - Provide First Aid
- SITHFAB021 Provide Responsible Service of Alcohol
References
- Tylah Watts, Restaurant Manager, Leigh Sawmill cafe 0278787874, info@sawmillcafe.co.nz
- Melody crawford, Restaurant Owner, mel@mcredrooster.com.au, 0400035235
- Skylar Whittlock, Cafe Manager, Biggera Waters, 0475912500
Timeline
FOH Attendant
Cafe 1 UNO
10.2024 - Current
Restaurant Manager
Red Rooster
07.2022 - 04.2024
Receptionist / Head Housekeeper
Pakiri Beach Holiday Park
07.2020 - 10.2021
Kitchen Hand / Pizza Chef
Leigh Sawmill Cafe
09.2017 - 05.2020
NCEA levels 1, 2 & 3 -
Henderson High School
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