Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Tamika Neumann

Mackay

Summary

Versatile and dynamic, with a proven track record at Explore Property Mackay, I excel in property management and customer service. Leveraging strong organizational skills and a customer-focused approach, I significantly enhanced tenant satisfaction and streamlined operations. Expert in PropertyMe Data system and adept at problem-solving, my contributions foster teamwork and drive results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Property Manager

Explore Property Mackay
06.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Assistant to the Property Manager

Raine & Horne
08.2020 - 06.2023
  • Contributed towards reducing vacancy rates by conducting apartment showings that highlighted features appealing to potential renters.
  • Streamlined communication between property management and tenants, maintaining open lines for better issue resolution.
  • Collaborated with Property Manager on budget development and expense tracking to maintain financial stability of the property.
  • Supported property manager with lease negotiations, resulting in favorable terms for both parties.

Hairdresser

Stefan Hair Fashions
01.2014 - 08.2020
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.

Education

Highschool Graduate

Ipswich State High School
Ipswich
11-2013

Skills

  • Property management
  • Customer service focus
  • Payment collection
  • Strong organization
  • PropertyMe Data system
  • Console Cloud
  • Strong Computer skills
  • Client consultation
  • Multitasking and time management
  • Teamwork and collaboration
  • Fast learner
  • Maintenance scheduling
  • Problem-solving

Certification

  • Realestate License


Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Camping
  • Running
  • Swimming
  • Pilates

Timeline

Property Manager

Explore Property Mackay
06.2023 - Current

Assistant to the Property Manager

Raine & Horne
08.2020 - 06.2023

Hairdresser

Stefan Hair Fashions
01.2014 - 08.2020

Highschool Graduate

Ipswich State High School
Tamika Neumann