Experienced with multimedia campaign management, driving brand visibility and audience engagement. Strategic planning and team leadership to deliver high-quality service and results across traditional and digital media channels. Track record of fostering collaboration and adapting to changing media landscapes.
Overview
18
18
years of professional experience
Work History
Senior Media Manager
Enigma Communication Pty Ltd
07.2024 - Current
Collaboration with creative teams to provide a full service solution tailored to a client's needs.
Mentoring media coordinators and executives within the team, fostering a collaborative and positive work environment that encourages ongoing professional development.
Maintaining strong relationships with key industry stakeholders, fostering collaboration and partnership opportunities.
Streamline operational processes and workflow to increase efficiency of team performance and resource allocation.
Support Director on channel planning and implementation strategy.
Oversaw day-to-day management of multiple client accounts, ensuring seamless communication and timely delivery of projects.
Supervised online and offline ad campaigns, reporting on results.
Account Manager
LEP Digital
05.2024 - 06.2024
Manage and strengthen client relationships to achieve long-term partnerships and support business growth
Plan and manage marketing campaigns, including overseeing budgets, dates and deliverables, and work with the relevant team members to meet deadlines
Help manage paid marketing campaigns for platforms including Meta and Google, including working closely with the team to ensure client KPIs are met
Analyse and interpret analytics across several platforms and provide reports to clients
Perform strategic brand and market research and planning to support the team.
Marketing Operations and Revenue Manager
Reach Engage Develop (Pty) Ltd
Johannesburg, South Africa
06.2015 - 04.2024
Revenue and expenditure tracking across all marketing platforms such as Meta, Google, LinkedIn, Bing, TikTok, Twitter
Proficiency in designing end-to-end Meta marketing strategies that align to business goals and complement a holistic marketing plan
Setting up digital assets for clients: Business Manager, Pages/ Profiles, Ad Accounts, Pixels, Catalogues, Custom Audiences
Campaign performance and optimization, customized reporting
Third party lead integration setup and maintenance with Zapier
Support and assistance for Account Managers and Social Media Team on all digital marketing activities
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in a fast-paced environment.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Software Consultant
MyERP Software
Johannesburg, South Africa
02.2015 - 05.2015
Client software support, via email, telephone, and onsite consulting
Assisting with reconciliations for clients, uploading new data, amending existing data, software support for existing and new features
Software implementation for clients: planning, installation, training, specifications for new development, hand holding through go live process, testing of new development and existing features
Customized client reporting.
Product Team Leader
Seriti Business Solutions
Johannesburg, South Africa
10.2011 - 01.2015
Product management of a dealer centric Finance and Insurance platform used to transact seamlessly with 3rd parties
Creation and maintenance of new and existing Insurance and Non-Insurance products on the platform
System administration and integration with third party suppliers
Reporting and internal communication for each product, setup, and maintenance of automated reporting
Manage internal and external product queries and system behaviour
Ensuring query resolution processes and data confidentiality are adhered to by all parties involved
Constant communication with service providers for product updates and enhancements
Product audits and system testing before, during and after all release cycles
Enforcing and monitoring turnaround times as documented and agreed with related parties
Updating process documents for all product administration on the platform
Meetings: attend and arrange meetings with relevant motor industry service providers to ensure mutual customers' needs are met
Professionalism and people skills for building and maintaining strong relationships with suppliers and clients
Manage, support and train product consultants ensuring that all service deliveries are met
Work well under pressure and have very good time management skills to keep all tasks and projects on track and completed on time.
Marketing Co-Ordinator
Infinit Group Risk Solutions
Johannesburg, South Africa
02.2009 - 07.2010
Planning and coordinating all marketing campaigns and functions
Establish an efficient and productive marketing department within the company
Liaising with marketing suppliers, sourcing new suppliers when necessary
Briefing and liaising with marketing agencies (Artwork approval, etc.)
Ordering and managing marketing stock, conducting regular stock counts
Maintaining client database
Client birthday marketing - order and collect cake for branded gift delivery
Boardroom lunches - hosting clients at Infinit offices: create digital invitations, liaising and coordination with external chef for meal options and banquet setting on the day
Compile expenditure reports for sales spending
Prepare marketing packs for board meetings and new client presentations
Sourcing, purchasing, and packaging of specialty gifts when required
Assisting with function coordination: Booking venues, sending out invitations, welcoming clients upon arrival at the venue, etc
Event co-ordination, campaign conception and execution, project management with agencies and suppliers, managing alignment between sales and marketing, expenditure reporting, as well as working closely with the MD to plan and execute all marketing strategies
Provide marketing initiatives to the sales team for new products/ services.
Marketing Assistant
Redbox Marketing
Johannesburg, South Africa
08.2007 - 01.2009
Reception and office management
Liaising with clients for meetings and general queries
Sourcing and liaising with suppliers
Providing quotations for clients
Understanding of costing and coordinating for event management (Launches, Year End Functions etc.), design and production, media (Print, radio and outdoor), branded promotional items
Good communication and computer literacy skills (Marketing understanding was key for briefing suppliers)
Basic agency traffic control duties between the owner and the designers, as well as with suppliers and clients
Project management of all marketing jobs assigned.
Education
LinkedIn Marketing Strategy -
LinkedIn Marketing Labs
2024
LinkedIn Marketing Fundamentals -
LinkedIn Marketing Labs
2024
Certified Media Buying Professional -
Meta
2024
Certified Media Planning Professional -
Meta
2024
Bachelor of Commerce in Marketing Management -
University of Johannesburg
2006
Diploma in Information Technology End User Computing -
Knowledge Network
2002
Matric (Grade 12) -
Krugersdorp High School
2002
Skills
Team leadership
Traditional and digital media
Campaign optimisation, analytics and reporting
Process improvement & implementation
Attention to detail
Critical thinking
Decision-making
Account management
Media channel planning and implementation
Industry focused marketing strategies
Excellent communication skills
Fostering strong client and publisher relationships