Tam Le
BEVERLY HILLS
Summary
Multi -skilled and flexible, I do what is required to get the job done. I am an honest and a reliable worker, who is committed to meeting assigned targets and deadlines. Proficient in MS Office. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Microsoft appointment scheduling system to manage over 40 patients daily. Organized and accurate in managing patient flow. Astute Medical Administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities. Skilled at typing correspondence and managing files. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sample management officer position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Pharmacist Assistant
Chemist Warehouse Earlwood
07.2023 - Current
- Assisted pharmacists in patient consultations, ensuring clarity and understanding of medication instructions.
- Managed inventory levels, accurately tracking stock to optimize medication availability.
- Processed prescription orders using pharmacy management software, enhancing operational efficiency.
- Educated patients on proper medication usage, fostering adherence and improving health outcomes.
- Trained new staff on pharmacy procedures and customer service protocols, promoting team effectiveness.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Assisted with training new staff members, creating a more cohesive and knowledgeable team environment.
- Received incoming supplies and stocked in correct locations.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
MANAGEMENT OFFICER
Symbio Laboratories
10.2022 - Current
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Proved successful working within tight deadlines and a fast-paced environment
- Strengthened communication skills through regular interactions with others
- Organized and detail-oriented with a strong work ethic
- Paid attention to detail while completing assignments.
MEDICAL RECEPTIONIST
Illawarra Rd Medical Centre
07.2008 - 09.2012
- Adhered to strict guidelines to protect patient privacy
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Managed multi-line phone system and pleasantly greeted patients
- Helped patients complete necessary medical forms and documentation
- Maintained current and accurate medical records for patients
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass
- Transcribed phone messages and relayed to appropriate personnel
- Organized paperwork such as charts and reports for office and patient needs
- Enhanced office productivity by handling high volume of callers per day
- Responded to correspondence from insurance companies to verify patient's coverage
- Checked patient insurance, demographic, and health history to keep information current.
Education
INTERNSHIPS TNS Vietnam -
2014
High School Diploma - undefined
Kingsgrove North High School
Kingsgrove, NSW11.2011
Skills
- Operate telephones switchboard
- To answer, screen, or forward
- Calls, providing information, taking messages, or scheduling appointments
- Greet people entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Transmit information or documents to customers, using computer, or fax machine
- Hear and resolve complaints from customers or the public
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers
- Work with pay records, invoices,
- Organization and Time Management
- Advising Patents
- Medical Recordkeeping
- Call Transfers
- Front Desk Operations
- Invoice Preparation medical records and documentation patient reception balance sheets, or other documents
- File and maintain records
- Provide information about establishment, such as location departments or offices, employees with the organization, or services provided
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Process and prepare memos, correspondence or other payment and record receipts for services
- Patient Data Processing
- Professional Working
- Call management
- Verifying orders
- Stocking shelves
- Answering customer questions
- Problem-solving skills
- Sales techniques
- Operating register
- Stocking inventory
- Collaboration and teamwork
- Decision-making
Languages
English
Native or Bilingual
Vietnamese
Professional Working
References
John Yang
Sample Management Team leader
Symbio laboratories
2 Sirius Rd
Lane Cove West, 2066
0413 563 727
jyang3@symbiolabs.com.au
John was my team leader while i was working at Symbio laboratories as a sample management officer from 2022 to currently.
Dr Quang Ngo
Practise Doctor
Illawarra Rd Medical Centre
248 Illawarra Rd
Marrickville, 2204
9558 9415
Dr Quang Ngo was my employer when i was working at his medical centre from 2008 to 2012.
Timeline
Pharmacist Assistant
Chemist Warehouse Earlwood
07.2023 - Current
MANAGEMENT OFFICER
Symbio Laboratories
10.2022 - Current
MEDICAL RECEPTIONIST
Illawarra Rd Medical Centre
07.2008 - 09.2012
High School Diploma - undefined
Kingsgrove North High School
INTERNSHIPS TNS Vietnam -
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