Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammie Goldsworthy

Summary

I am a dedicated professional, prepared to bring expertise with a result-oriented approach to any role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes. With a strong willingness to continue to learn new skills and practices, I'm able to work equally efficiently both solo and team-based.

Overview

16
16
years of professional experience

Work History

Specialist Body Piercing

Gambier Piercing Parlour
02.2023 - Current
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Provided specialist body piercing and advice to the highest standards to ensure satisfied clients.
  • Maintained a quality practice and procedure while continuing to learn and excel in the field.
  • Approached each day with fresh eyes and willingness to continue to bring satisfaction to the community.
  • Corresponded with both clients, staff and suppliers in order to keep stock levels satisfactory.
  • Conducted comprehensive competitor analysis to inform strategic decisions.
  • Analyzed sales data to identify trends and adjust marketing strategies accordingly.
  • Boosted company's online presence by developing comprehensive digital marketing strategy.
  • Implemented customer feedback system to inform product development.
  • Led quality assurance efforts, maintaining high standards for all products and services.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Restructured customer service process, ensuring quicker response times.
  • Led cross-functional team to launch new product, exceeding initial sales forecasts.
  • Optimized inventory management, minimizing waste and reducing costs.
  • Gathered, organized and input information into digital database.
  • Evaluated customer needs and feedback to drive product and service improvements.

Dairy Farm Hand

Bloomfield Dairy Company
09.2016 - 03.2024
  • Supported efficient milking operations, ensuring timely completion of daily milking schedules and proper handling of milk products.
  • Improved overall dairy farm efficiency by streamlining daily tasks and maintaining cleanliness throughout the facility.
  • Actively participated in animal care routines, including feeding, grooming, and monitoring general health conditions.
  • Enhanced milk production quality by strictly adhering to hygiene standards and performing regular equipment maintenance.
  • Maintained broken or damaged equipment for repair or replacement.
  • Aided in calf-rearing procedures by providing appropriate nutrition, housing, and medical attention as needed.
  • Assisted in increasing overall herd health through preventative care measures, such as vaccinations and deworming treatments.
  • Maintained a high standard of animal welfare by closely monitoring living conditions and promptly addressing any issues that arose.

Kitchen Cook

Lucindale Hotel
09.2022 - 11.2023
  • Cleaned and sanitized work areas, utensils and equipment.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
  • Reduced food waste by implementing proper storage techniques and inventory management.
  • Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
  • Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanour throughout busy shifts.
  • Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
  • Promoted excellence in food quality and presentation for kitchen staff.
  • Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
  • Coordinated with front-of-house staff to ensure clear communication of special orders or dietary restrictions from customers during service hours.
  • Trained new hires on kitchen procedures and best practices, fostering a positive team environment.
  • Prepared dishes for various dietary needs, demonstrating flexibility and skill in accommodating diverse guest preferences while maintaining taste and presentation standards.
  • Collaborated with head chef to develop new menu items, keeping restaurant's offerings fresh and exciting.
  • Supported team-oriented kitchen atmosphere, facilitating smooth service during peak hours.

Fast Food Manager

Polly's Fish N Chips
10.2013 - 07.2016
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
  • Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
  • Increased sales through effective promotion of daily specials and upselling menu items to customers.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Supermarket Employee

Edenhope Department Store
08.2012 - 06.2013
  • Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
  • Improved customer satisfaction by providing exceptional service and product knowledge.
  • Ensured timely rotation of perishable items to reduce waste and maintain freshness.
  • Assisted customers with locating products, offering suggestions, and providing information on promotions or discounts.
  • Resolved customer inquiries or issues promptly, ensuring a positive shopping experience.
  • Maintained accurate cash handling at registers, reducing discrepancies in daily reports.
  • Aided in weekly price change processes for updated pricing information on all products throughout the store.
  • Supported the deli department by preparing fresh foods and maintaining sanitation standards.
  • Offered assistance to elderly or disabled customers as needed during their shopping experience, demonstrating empathy and professionalism.
  • Contributed to loss prevention efforts through vigilant monitoring of store areas and reporting suspicious activities.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Motel Cleaner

Robe Haven Motel
08.2009 - 11.2012
  • Demonstrated attention to detail through meticulous dusting of surfaces, vacuuming floors, and polishing fixtures within rooms and common areas.
  • Provided exceptional customer service when interacting directly with guests during room cleaning or responding to special requests.
  • Enhanced motel cleanliness by thoroughly cleaning guest rooms, bathrooms, and common areas.
  • Maintained inventory levels for cleaning supplies, informing management when stock needed to be replenished.
  • Effectively communicated with fellow staff members to coordinate daily schedules and prioritize urgent tasks.
  • Promoted a healthy workplace atmosphere through effective communication skills among team members.
  • Enhanced overall productivity by continuously refining personal housekeeping techniques based on feedback from supervisors.
  • Ensured guest satisfaction by replenishing toiletries and linens in a timely manner.
  • Improved overall motel appearance with regular deep-cleaning tasks such as carpet shampooing and window washing.
  • Reduced guest complaints by promptly addressing housekeeping concerns and maintaining a high standard of cleanliness.
  • Maintained a positive and professional demeanour while working in a fast-paced, high-stress environment.

Education

No Degree -

Kingston Community School
Kingston South East, SA

Skills

  • Customer relations
  • Cleaning and sanitizing
  • Health and safety regulations
  • Handling customer complaints
  • Expert problem solving
  • Food preparation
  • Operations management
  • Cleanliness and hygiene
  • Analytical thinking
  • Safe food handling
  • Maintaining store appearance
  • Documentation management
  • Customer service
  • Cash handling proficiency
  • Quality assurance
  • Customer engagement
  • Management collaboration
  • Employee scheduling
  • Stock replenishment
  • Advanced communication
  • Proficient in computer skills

Timeline

Specialist Body Piercing

Gambier Piercing Parlour
02.2023 - Current

Kitchen Cook

Lucindale Hotel
09.2022 - 11.2023

Dairy Farm Hand

Bloomfield Dairy Company
09.2016 - 03.2024

Fast Food Manager

Polly's Fish N Chips
10.2013 - 07.2016

Supermarket Employee

Edenhope Department Store
08.2012 - 06.2013

Motel Cleaner

Robe Haven Motel
08.2009 - 11.2012

No Degree -

Kingston Community School

Similar Profiles

CREATE PROFILE
Tammie Goldsworthy