Tammie Wallace
Moranbah,QLd
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Priceline Pharmacy Moranbah. Skilled in inventory control and staff management, adept at fostering customer relations and resolving complaints efficiently. Demonstrated ability to improve store functionality and team cohesion, leading to a positive impact on the bottom line.
Overview
8
8
years of professional experience
Work History
Retail Manager
Priceline Pharmacy Moranbah
05.2022 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Bar Attendant
Sarina Hotel
05.2018 - 11.2022
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Restocked ice, condiments, and snacks.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Ensured compliance with state liquor laws by diligently verifying age requirements before serving alcoholic beverages.
- Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
- Developed rapport with regular customers, fostering a sense of community within the establishment.
Care Worker
Mackay Health
01.2016 - 05.2018
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
- Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
- Planned, prepared, and served meals and snacks according to prescribed diets.
Education
No Degree -
Sarina State High School
Sarina, QLD11.1996
Skills
- Customer Service
- Cash Management
- Store operations
- Inventory Control
- Complaint resolution
- Staff Management
- Employee Scheduling
- Staff recruitment
- Decision-Making
- Customer Relations
- Staff hiring
Timeline
Retail Manager
Priceline Pharmacy Moranbah
05.2022 - Current
Bar Attendant
Sarina Hotel
05.2018 - 11.2022
Care Worker
Mackay Health
01.2016 - 05.2018
No Degree -
Sarina State High School
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