Tammy Ellem
Gladstone
Summary
Accomplished professional with extensive experience at Coles Supermarket, excelling in stock management and team leadership. Proven ability to exceed customer expectations through effective communication and collaboration. Adept at merchandising and display, with a strong work ethic and attention to detail. Successfully motivated teams, achieving sales goals and enhancing customer loyalty.
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction.
Overview
21
21
years of professional experience
Work History
Cleaner
Statewide facility services
Gladstone
06.2025 - Current
- Maintained cleanliness of facilities by performing routine dusting and sanitizing.
- Operated cleaning equipment to ensure thorough surface cleaning and maintenance.
- Collaborated with team members to organize supplies and streamline cleaning processes.
- Followed safety protocols to maintain a hazard-free environment for staff and visitors.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Swept sidewalks and driveways of debris.
- Kept business entrances clean, tidy and professional in appearance.
- Followed company uniform, performance and security policies with every job.
Cleaner
My pathways
Gladstone
06.2023 - Current
- Maintained cleanliness of facilities by performing routine dusting and sanitizing.
- Operated cleaning equipment to ensure thorough surface cleaning and maintenance.
- Collaborated with team members to organize supplies and streamline cleaning processes.
- Monitored inventory levels of cleaning products and requested replenishments as needed.
- Followed safety protocols to maintain a hazard-free environment for staff and visitors.
- Responded promptly to special cleaning requests from management or staff members.
- Assisted in training new staff on proper cleaning techniques and safety measures.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
Delivery Driver/merchandiser/packer
Tip Top Bakeries
Gladstone
04.2010 - 02.2023
- Packing orders
- Adjusting orders on pdt
- Packing trucks
- Delivering small stores/customers orders
- Merchandising supermarkets
- Taking out old stock
- Stock rotation
- Planograms
- Printing out load/order sheets
- Identifying damages products
- Great customer service with small drops and supermarkets
Sales Assistant
The reject shop
Gladstone
06.2015 - 07.2019
- Planograms
- Stock rotation
- Customer enquires/complaints
- Product returns
- Reduce product prices
- Minus/waste damage stock
- Break down loads
- Register operator
- Team leader
- Print, scan and put out tickets
- Cleaning
- Relay departments
- Refunds
Duty Manager/sales Assistant
Spar express
Gladstone
06.2012 - 07.2013
- Stock replenishment
- Checking short life product dates
- Team leader/duty manager
- Register operator
- Counting takings at end of shift
- Replenish hot foods
- Cleaning
- Closing and opening store
- Reduce stock prices
- Customer refunds
- Customer complaints
Replenishment Team Member/Duty Manager Supervisor
Coles supermarket
Gladstone
11.2004 - 06.2010
- Stock replenishment
- Stock rotation
- Breaking down loads
- Leading team
- Customer service
- Register operator
- Cleaner
- Reduce product prices
- Planograms
- Customer service
- locking store after hours
- Duty manager
- Correct manual handling
Education
Year 10 -
Chatham High School
Taree, NSW12.2000
Skills
- Friendly and Ou
- Stock Management
- Team Member Motivation
- Good Work Ethic
- People Skills
- Team Building
- Attention to Detail
- Merchandising and Display
- Product Recommendations
- Sales Goals Attainment
- Teamwork and Collaboration
- Store Policies and Procedures
- Energy and Physical Stamina
- Ability to Lift 40 pounds
- Flexible Hours
- Computer Proficiency and Microsoft Office
- Loss Prevention
- Exceeding Customer Expectations
- Engaging with Diverse Customers
- Building Customer Relationships and Loyalty
- Meeting Sales Goals
- Equipment operation
- Hazardous material handling
- Safety protocol adherence
- Problem solving
- Health and safety regulations
References
References available upon request.
Timeline
Cleaner
Statewide facility services
06.2025 - Current
Cleaner
My pathways
06.2023 - Current
Sales Assistant
The reject shop
06.2015 - 07.2019
Duty Manager/sales Assistant
Spar express
06.2012 - 07.2013
Delivery Driver/merchandiser/packer
Tip Top Bakeries
04.2010 - 02.2023
Replenishment Team Member/Duty Manager Supervisor
Coles supermarket
11.2004 - 06.2010
Year 10 -
Chatham High School