Tammy Goulding
Packers Camp
Summary
I would like to add to my extensive work history by expanding on my industry specific knowledge. I pride myself on delivering my best for the benefit of the company. I am a committed and reliable staff member.
Travel expert equipped to lead and inspire teams in optimizing travel experiences. Proven ability to adapt to changing demands while maintaining high standards. Strong communication skills, logistical planning, and results-driven approach ensure seamless coordination and operational efficiency. Dependable, collaborative, and focused on achieving organizational goals in dynamic environment.
Overview
25
25
years of professional experience
Work History
Travel Supervisor
Community Enterprise Queensland
04.2023 - Current
- Manage all travel arrangements for a team of over 600 people, multiple leg travel using commercial Aircraft, Private Plane Charters, Bus and ferries, in remote and outback communities.
- Manage Board Meetings including all travel arrangements, function hire, Restaurant bookings, F & B packages and individual dietary and personal preferences, inline with the Budget.
- Coordinated emergency support services for travellers experiencing unexpected disruptions on their trips.
- Reduced employee stress during business trips by providing personalized assistance in case of emergencies or last-minute changes.
- Maintained meticulous records of all corporate travel expenses for budget tracking purposes and optimize travel expense, which are sent to Executives on a fortnightly and Monthly timeframe.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
Purchasing Officer
Community Enterprise Queensland
06.2020 - 04.2023
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Fostered strong relationships with internal stakeholders by providing timely updates on procurement activities and addressing any concerns promptly.
- Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
- Streamlined procurement processes for increased efficiency and cost savings by implementing effective negotiation strategies.
Remote Sales Support
Bidfood
10.2019 - 06.2020
- Proficient in word, excel, max 360, bid iq and web 360
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit and acquiring new business
- Meeting with freight companies to organize the best transport solutions
Account Manager
Bidfood Fresh
04.2019 - 10.2019
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit and acquiring new business
- Building and maintaining strong, long lasting relationships
- Ordering of products for key customers
- Implementing detailed call plans for tele sales
- Proficient in word, excel, max 360, bid iq and web 360
Telesales
Bidfood
08.2018 - 04.2019
- First point of contact, phones and register support
- Customer & rep sales support including account management, quotes and invoicing
- Acquiring new business, detailed quotes and price matching
- Proficient in word, excel, max360 and bid iq
- Responsible for ensuring the safe and compliant operation of the warehouse
- Prioritizing workloads within the different departments and supporting as needed
Sales Support
Campbells Cash & Carry
11.2015 - 08.2018
- First point of contact, phones and register support
- Customer Sales/Support including upselling, quotes, invoice, account reminders
- Data Entry, Costings and Price Checking
- Freight Logistics
- Proficient in Word, Excel, Storeline, Power Enterprise and Cockpit. Cross Referencing of these programs
- Money Handling and till reconciliation
- Maintaining rapport with Customers, Suppliers and other relevant stakeholders
- Prioritizing workloads within the different departments and supporting as needed
Supervisor & Customer Service
Coles Myer Pty Ltd
01.2001 - 11.2015
- Supervision of Staff, Staff Training and Rostering
- Merchandising Display, Code and price checking
- Customer Service, Registers and Customer Complaints
- End of Day Till reconciliation and money handling
- Opening and Closing of Store responsibility
- General Housekeeping
- Ensure the Store Expectations of myself and staff are delivered
Education
No Degree - Child Care
TAFE NSW
NSW11-1992
Skills
- My experience shows my comprehensive Remote Logistics
- Time management
- Multitasking
- Reliability
- Team collaboration
- Effective communication
- Decision-making
- I can easily learn new programs that are specific to the workplace
Timeline
Travel Supervisor
Community Enterprise Queensland
04.2023 - Current
Purchasing Officer
Community Enterprise Queensland
06.2020 - 04.2023
Remote Sales Support
Bidfood
10.2019 - 06.2020
Account Manager
Bidfood Fresh
04.2019 - 10.2019
Telesales
Bidfood
08.2018 - 04.2019
Sales Support
Campbells Cash & Carry
11.2015 - 08.2018
Supervisor & Customer Service
Coles Myer Pty Ltd
01.2001 - 11.2015
No Degree - Child Care
TAFE NSW
OTHER NOTABLE EXPERIENCE
In over 40 years of consistent work history I have developed extensive Customer Service skills, Board Governance, Travel, Logistics and Account Management.
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