- Historical Exploration
- Road Trips
- Adventure Travel
- Rock Climbing
- Horseback Riding
- Outdoor Recreation
- Gardening
- Drawing and Painting
- Interior Design
- Music
Open To Work
Tammy Hancock
Toogoolawah
Summary
Motivated to join a dynamic team in an environment that fosters learning, patient care, and self-management while gaining valuable experience from colleagues. Committed to continuous improvement and expanding a robust knowledge base, demonstrating a strong work ethic, discipline, and the ability to adapt quickly to diverse situations. Recognized for empathy and compassion, effectively listening to and understanding the needs of patients and residents while maintaining professional healthcare priorities. A competent and efficient Registered Nurse dedicated to delivering exceptional care and fostering positive outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Toogoolawah Alkira Blue Care /Respect
02.2025 - 10.2025
- Operational management- Ensuring the efficient function of the aged care facility, including the delivery of the quality care and maintenance of standards. Involves developing and implementing operation policies and procedures that align with the regulatory requirements.
- Oversaw staff management to enhance team performance and productivity.
- Managed budget oversight to ensure financial compliance and resource allocation.
- Ensured adherence to regulatory compliance standards and protocols.
- Oversaw resident care initiatives to enhance quality of life and satisfaction. Coordinated with multidisciplinary teams to implement effective care plans. Monitored resident progress and adjusted care strategies as needed.
- Achieved high equipment uptime through proactive maintenance strategies. Elevated workplace safety by implementing comprehensive training programs. Enhanced hazard identification processes to minimize risks effectively.
- Implemented strategies for continuous improvement to enhance efficiency and effectiveness.
- Directed operational strategy to enhance service delivery and client satisfaction.
- Implemented policies and procedures to ensure compliance with regulatory standards.
- Led cross-functional teams to drive initiatives that improved organizational effectiveness.
- Developed training programs for staff to foster professional growth and improve performance.
- Analyzed operational data to identify trends and inform strategic decision-making processes.
- Managed budget allocations effectively to optimize resource utilization across departments.
- Cultivated partnerships with community stakeholders to expand service reach and impact.
- Spearheaded initiatives that increased program engagement among target demographics.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Manager
Kingaroy Facility
09.2024 - 02.2025
- Oversaw operational management processes to enhance efficiency and productivity.
- Oversaw staff management to enhance team performance and productivity.
- Managed budget oversight processes to ensure financial compliance and resource allocation.
- Conducted thorough assessments of processes to maintain regulatory compliance and safeguard organizational integrity.
- Achieved high resident satisfaction through effective care management and support. Improved resident engagement by implementing tailored activity programs. Fostered a collaborative environment among staff to enhance overall care delivery.
- Assisted in maintaining equipment to ensure optimal performance. Supported safety protocols to promote a secure work environment. Collaborated with team members to address maintenance issues promptly.
- Spearheaded initiatives for continuous improvement across operational processes.
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Developed and implemented process improvements to enhance operational efficiency.
- Managed inventory control systems to optimize resource allocation and reduce waste.
- Led team training initiatives, fostering a culture of continuous learning and development.
- Analyzed performance metrics to identify areas for improvement and drive results.
- Directed scheduling processes, ensuring optimal staffing levels for peak operations.
- Established strong relationships with stakeholders to support facility objectives and initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
FIFO Registered Nurse
Randstad Agency
03.2023 - 11.2024
- Aged care registered nurse in charge
- Implemented effective wound management strategies to promote healing and prevent complications.
- Administered medications accurately and timely to support optimal patient health outcomes.
- Executed tasks associated with handling DD's, maintaining compliance with established protocols.
- Collaborated with healthcare providers and family members to enhance patient support and engagement. Directly contributed to improved communication pathways between families and medical professionals.
- Managed team performance and development to enhance service delivery and employee engagement.
- Oversaw comprehensive management of COVID-19 outbreak response initiatives.
- Administered medications and treatments in accordance with established protocols.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Monitored vital signs, documenting changes for timely interventions.
- Educated patients and families on health management and treatment options.
- Implemented infection control measures to enhance patient safety standards.
- Mentored junior nurses, fostering professional development and skill enhancement.
- Led quality improvement initiatives to optimize patient care processes.
Clinical Manager
Seabrae Manor
12.2022 - 03.2023
- Duties- Doctors rounds
- Training with equipment
- Monitoring and referrals of clinical care needs and liaising with GP’s and other allied health professionals
- Overseeing day to day management operations
- Supported and assisted the Facility Manager with emphasis on accountability for the clinical care provisions
- Covid outbreak management competent
Facility Manager/ Director of nursing
St Annes Nursing Home
02.2022 - 11.2022
- Managed daily operations, ensuring compliance with health and safety regulations.
- Oversaw facility maintenance programs, enhancing operational efficiency across nursing home services.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Investigated problems and determined appropriate remedies.
- Controlled expenses to meet budget requirements.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Developed staff training programs on safety protocols and facility management best practices.
- Implemented routine inspections, identifying areas for improvement in building safety and functionality.
- Led sustainability initiatives, reducing waste and promoting environmentally friendly practices within facilities.
- Streamlined communication processes among staff, fostering collaboration and improving service delivery.
- Analyzed facility performance metrics, driving strategic decisions to enhance resident care environments.
- Responded to building emergencies and managed repairs.
- Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
- Created management reports outlining important facility statistics.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
- Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
- Drove continuous improvement of processes and systems operation.
- Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
Full time RN
Saint Annes Nursing Home
01.2019 - 09.2020
- Duties- IN Charge of a 30-bed dementia ward. Implement and maintain/update care plans
- Liase with family, GP’s, physio, and allied health
- Attend GP rounds with GP, administer medications, including S4d’s and S8’s. Book appointments for Residents.
- Attend to all admission paperwork, Attend to all deceased paperwork. Attend to all wound care. Provide direction, support, education and guidance to my care staff and Enrolled nurse.
- Ensure current infection control standards are maintained Handle complaints, attend to enrolled nurses and care staff’s appraisal. Order stock for wing
Far West Health Service: Broken Hill Base Hospital
04.2010 - 01.2017
- Commenced In charge shifts on Surgical Ward at the Broken Hill Base Hospital. This role included but was not limited to;
- Staff supervision; and
- Running of the ward including teaching new graduates on how to be competent and efficient Registered Nurses, Endorsed Nurses, or Assistants in Nursing.
- Drain removal; Underwater seal, redivac, pigs tail yates, chest tubes.
- Competent in Vac dressing; and
- Catheterisation, cannulation, collecting of bloods; and
- ECG; and
- Suture and Staple removal; and
- Bladder scans;
- CVC and PICC dressings; and removal of the same;
- Administration of medication;
- Work On Surgical-Medical Wards;
- Bedside care
- Treatment and clinical documentation
- Dressing changes
- Wound management
- Drain removal
- IV therapy
- Personal hygiene
- Physiotherapy
- Moral support to patients
- Facilitate admissions, discharges, and transfers
- Prepare charts for care
- Liaise with Doctors and other health professionals
- Work as part of a team
- Full time for 5 years, then casual for 2 years
Education
Bachelor of Science - Nursing
University of Adelaide
Adelaide, SA10.2010
Skills
- Comprehensive RN skill set
- Health crisis management
- Patient-centered care plans
- Experienced in passing math calculations
- Skilled in safe medication delivery protocols
- Experienced in wound care management with VAC systems
- Catheterisation, cannulation, collecting of bloods; and ECG Suture and Staple removal
- Skilled in wound and burn management
- Comprehensive dressing knowledge
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Efficient multi-tasker
- Time management
- Staff management
- Customer relations
- Relationship building
- Inventory control
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Staff training and development
- Administrative skills
Certification
Basic Life Support
First Aid
CPR
Interests
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$100000/yr - $200000/yrTimeline
General Manager
Toogoolawah Alkira Blue Care /Respect
02.2025 - 10.2025
Manager
Kingaroy Facility
09.2024 - 02.2025
FIFO Registered Nurse
Randstad Agency
03.2023 - 11.2024
Clinical Manager
Seabrae Manor
12.2022 - 03.2023
Facility Manager/ Director of nursing
St Annes Nursing Home
02.2022 - 11.2022
Full time RN
Saint Annes Nursing Home
01.2019 - 09.2020
Far West Health Service: Broken Hill Base Hospital
04.2010 - 01.2017
Bachelor of Science - Nursing
University of Adelaide