Tammy Hawkins
ORIELTON
Summary
Dedicated Hospital Assistant at Calvary St Johns Hospital, skilled in vital signs monitoring and fostering empathetic patient relationships. Enhanced patient satisfaction through compassionate care and effective communication, while streamlining inventory management. Adaptable and reliable, I contributed to a safer environment by proactively identifying hazards and supporting multidisciplinary teams in delivering exceptional healthcare.
Overview
6
6
years of professional experience
Work History
Hospital Assistant
Calvary St Johns Hospital
02.2020 - Current
- Assisted healthcare professionals with patient care activities and daily operations.
- Maintained cleanliness and organization in patient areas, adhering to safety protocols.
- Supported inventory management by tracking medical supplies and equipment usage.
- Coordinated patient admissions and discharges, ensuring efficient flow of services.
- Documented patient information accurately in electronic health records systems.
- Collaborated with multidisciplinary teams to enhance patient experience and outcomes.
- Responded promptly to patient inquiries, addressing concerns effectively and compassionately.
- Implemented infection control measures in compliance with hospital regulations and standards.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Assisted nurses with daily tasks, contributing to a well-organized and smoothly functioning unit.
- Contributed towards overall hospital efficiency by volunteering for additional shifts or roles during periods of staff shortages – showcasing dedication and commitment to the organization.
- Provided essential support during medical emergencies, promptly responding to staff needs and assisting with life-saving interventions.
- Improved patient satisfaction by providing compassionate and efficient care in a busy hospital setting.
- Maintained cleanliness of patient rooms and common areas, promoting a safe and comfortable environment for healing.
- Enhanced team communication by effectively relaying information between patients, family members, and healthcare providers.
- Reduced stress levels among patients by offering empathetic listening skills when needed – creating positive relationships built on trust.
- Transported specimens and equipment, performed equipment maintenance and environmental sanitation, restocked and cleaned supplies and stored and distributed anesthesia support materials.
- Proactively identified potential safety hazards within the unit and reported them to the appropriate staff, contributing to a safer environment for both patients and colleagues.
- Monitored patient safety and comfort by moving, positioning and lifting patients to achieve adequate covering and comfort, maintaining polite, courteous, professional demeanor.
- Displayed adaptability by seamlessly switching between different departments as needed, quickly learning new processes and procedures while maintaining high-quality care.
- Promoted infection control measures throughout the hospital by diligently following hand hygiene guidelines and wearing personal protective equipment as required.
- Assisted patients with activities of daily living such as bathing, dressing, grooming, eating, transferring from beds or chairs-enhancing their overall comfort level during their stay at the hospital .
- Streamlined supply inventory management through regular monitoring, organizing stockrooms, and ordering necessary items as needed.
- Maximized patient comfort by effectively adjusting bed positions, providing extra pillows or blankets when requested – demonstrating attention to their needs.
- Supported the nursing staff in administering medications under supervision, ensuring accurate dosing and proper documentation.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
Bachelor Social Science Major in Behavioural Studi -
Swinburne University of Technology
Melbourne, Victoria, VICDiploma of Criminal Psychology -
International Career Institute
03.2012
Skills
- Professionalism and work ethic
- Vital signs monitoring
- Critical thinking
- Basic life support certification
- Conflict resolution techniques
- Interpersonal relationship building
- Adaptable to changing environments
- Organizational and time management
- Willingness to learn
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Excellent communication
- Empathy and compassionate care
- CPR certification
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Calm under stress
- Supporting personal needs
- Relationship building
- Emotional and social support
- Self motivation
- Interpersonal skills
- Goal setting
Additional Information
REFERENCES
Bruce West - Volunteer Calvary St Johns
0419 389 339
Brucemw@calvarycare.org.au
Aggie Diver - Occupational therapist
Calvary St Johns
0407 774 561
Timeline
Hospital Assistant
Calvary St Johns Hospital
02.2020 - Current
Bachelor Social Science Major in Behavioural Studi -
Swinburne University of Technology
Diploma of Criminal Psychology -
International Career Institute