Tammy Kontuzoglus
YARRABILABA,QLD
Summary
Ambitious Real Estate Sales Agent and client advocate skilled in establishing buyer and seller partnerships to foster stress-free real estate sales transactions. Proven success in contract negotiation and housing market monitoring. Strong focus on sales marketing to increase clientele.
Overview
18
18
years of professional experience
Work History
Senior Real Estate Sales Professional
Assett Realty
11.2023 - 01.2024
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
- Leveraged advanced negotiation skills to secure advantageous deals for clients during challenging market conditions.
- Communicated with clients to understand property needs and preferences.
- Increased property sales by building strong relationships with clients and providing exceptional customer service.
- Appraised properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Advertised client properties through websites, social media, and real estate guides.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Conducted comprehensive market analyses to determine accurate property values and pricing recommendations.
- Maintained connections with clients to encourage repeat business and referrals.
- Collaborated with mortgage brokers, attorneys, and other industry professionals to expedite the closing process for transactions.
- Advised clients on market conditions and property value for informed decision-making.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Coordinated open houses and private showings, showcasing properties in their best light to attract prospective buyers.
Housing Officer
St Vincent De Paul - Townsville
05.2021 - 12.2021
- Assessed community needs and identified resources for social and community service programs.
- Reduced maintenance costs with proactive property inspections and timely repairs.
- Established and maintained relationships with key stakeholders.
- Maintained detailed records of tenant information, work orders, and inspection reports for easy access as needed.
- Improved tenant satisfaction by addressing housing concerns promptly and efficiently.
- Collaborated with maintenance teams to prioritize repair requests for prompt resolution of issues affecting residents'' quality of life.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied effective time management techniques to meet tight deadlines.
- Paid attention to detail while completing assignments.
- Delivered services to customer locations within specific timeframes.
Sales Support Administrator
John Gribbin Real Estate - Townsville
06.2021 - 09.2021
- Devised and implemented processes and procedures to streamline operations.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained database systems to track and analyze operational data.
- Paid attention to detail while completing assignments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Applied effective time management techniques to meet tight deadlines.
- Gathered, organized and input information into digital database.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
Real Estate Sales Professional
Professionals Thornton Real Estate & Raine & Horne Real Estate - Springfield & Goodna
05.2009 - 01.2019
- Appraised properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Streamlined communication between all parties involved in transactions by maintaining organized records and promptly addressing inquiries or concerns.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Advertised client properties through websites, social media, and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Maintained connections with clients to encourage repeat business and referrals.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Provided expert guidance on local real estate trends, enabling clients to make informed decisions about property investments.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Achieved top producer status within the company due to consistent track record of meeting or exceeding sales goals.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
- Mentored junior agents on successful sales techniques, contributing to overall team performance improvement.
- Leveraged advanced negotiation skills to secure advantageous deals for clients during challenging market conditions.
- Enhanced client retention rates by consistently exceeding expectations and delivering personalized service throughout the buying or selling process.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Collaborated with mortgage brokers, attorneys, and other industry professionals to expedite the closing process for transactions.
- Communicated with clients to understand property needs and preferences.
- Negotiated, facilitated, and managed real estate transactions.
- Increased property sales by building strong relationships with clients and providing exceptional customer service.
- Negotiated favorable contract terms for buyers and sellers, ensuring smooth transactions and client satisfaction.
- Conducted comprehensive market analyses to determine accurate property values and pricing recommendations.
- Prepared and presented contracts and other legal documents to clients.
Real Estate Sales Professional
Century 21 Redbank Plains- Changed Brand Name to Yong City West
01.2006 - 01.2009
- Streamlined communication between all parties involved in transactions by maintaining organized records and promptly addressing inquiries or concerns.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Played a key role in growing the company''s market share by continually seeking out new opportunities for expansion and development within the local area.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
New Real Estate Sales Recruit
Go Cecko - Springwood
01.2006 - 01.2006
- Enhanced team efficiency through coordination of weekly meetings discussing goals progress and strategizing future objectives.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Assisted in increasing agent productivity by managing calendars, scheduling appointments, and handling administrative tasks.
- Supported agents during contract negotiation processes to ensure favorable outcomes for all parties involved.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Managed filing system, entered data and completed other clerical tasks.
- Efficiently managed listing database ensuring accurate property information is available for prospective clients at all times.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained up-to-date knowledge on local real estate market conditions to better assist clients with their needs.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Graduated Year 10 -
Yeronga High
Certificate Real Estate Salesperson -
Real Estate Institute Queensland
01.2006
Skills
- Contract Negotiation
- Legal Document Preparation
- Property Marketing
- Property valuation
- Multitasking
- Problem-Solving
- Active Listening
- Decision-Making
- Organizational Skills
- Good Telephone Etiquette
- Computer Skills
References
References can be given on request.
Timeline
Senior Real Estate Sales Professional
Assett Realty
11.2023 - 01.2024
Sales Support Administrator
John Gribbin Real Estate - Townsville
06.2021 - 09.2021
Housing Officer
St Vincent De Paul - Townsville
05.2021 - 12.2021
Real Estate Sales Professional
Professionals Thornton Real Estate & Raine & Horne Real Estate - Springfield & Goodna
05.2009 - 01.2019
Real Estate Sales Professional
Century 21 Redbank Plains- Changed Brand Name to Yong City West
01.2006 - 01.2009
New Real Estate Sales Recruit
Go Cecko - Springwood
01.2006 - 01.2006
Graduated Year 10 -
Yeronga High
Certificate Real Estate Salesperson -
Real Estate Institute Queensland