Summary
Overview
Work History
Education
Skills
Timeline
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Tammy McCarthy

Tammy McCarthy

Dalby,QLD

Summary

Dynamic leader with a proven track record at Team Kids Australia, excelling in collaborative team management and analytical problem-solving. Cultivated high-performing teams, enhancing employee engagement and retention. Leveraged strong organizational skills to improve project efficiency and secure key partnerships, driving significant growth and fostering a culture of continuous improvement.

Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.

Service management professional known for high standards and results orientation. Proven track record in optimizing service processes and enhancing team performance. Strong focus on collaboration and adaptability, ensuring reliable support and flexibility in dynamic settings. Demonstrated expertise in team leadership and customer relationship management.

Overview

15
15
years of professional experience

Work History

Director of Service

Team Kids Australia
02.2017 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Early Childhood Group Leader

Goodstart Early Learning Centre
09.2013 - 06.2016
  • Participated in professional development workshops to stay current with best practices in early childhood education.
  • Enhanced children''s social skills by organizing group activities and promoting cooperative play.
  • Assessed students'' progress regularly using various assessment tools that aligned with curriculum objectives.
  • Collaborated with parents to share progress updates, address concerns, and provide suggestions for at-home support.
  • Maintained accurate records of each child''s developmental milestones, achievements, and areas needing improvement.
  • Adapted teaching methods based on individual learning styles to increase comprehension and retention of concepts taught.
  • Managed classroom behavior effectively by implementing positive reinforcement techniques and clear expectations.
  • Facilitated smooth transitions between daily routines with clear communication and consistency in expectations for behavior management.
  • Promoted physical development with outdoor games and daily exercise routines tailored to individual abilities.
  • Coordinated with special education professionals to ensure appropriate accommodations and support for students with diverse learning needs.
  • Supported cognitive growth by introducing age-appropriate learning materials for math, science, and literacy.
  • Contributed to school-wide events such as annual performances or community outreach initiatives that promoted student involvement beyond the classroom setting.
  • Strengthened emotional well-being by providing a nurturing environment and addressing individual needs promptly.
  • Fostered creativity through hands-on art projects, dramatic play, and imaginative scenarios.
  • Provided ongoing feedback to colleagues for continuous improvement in instructional strategies and curriculum design.
  • Ensured safety in the classroom by closely monitoring children''s activities and maintaining an organized space free from hazards.
  • Supervised children during in-classroom activities and on playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.

Early Childhood Group Leader

A Country Garden Early Childhood Centre
09.2010 - 01.2013
  • Implemented multicultural activities that celebrated diversity within the classroom community while fostering respect for different cultures among students.
  • Improved language development through storytelling, puppet shows, and interactive songs.
  • Developed engaging lesson plans incorporating diverse themes and cross-curricular connections to enrich the learning experience.
  • Encouraged children to interact with each other and participate in group activities.
  • Engaged and entertained children through recreational and educational activities.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Organized snack time and nap hours.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Monitored classroom to verify safe and secure environment.
  • Created safe and nurturing learning environment for preschoolers.
  • Organized and supervised large and small group activities.
  • Modeled positive behavior and communication skills for students.
  • Guided students to develop social, emotional and physical skills.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Incorporated music, art and literature into curriculum.

Education

High School Diploma -

St Johns Park High School
St Johns Park NSW
11-1991

Skills

  • Optimistic mindset
  • Collaborative team management
  • Strong organizational skills
  • Analytical problem-solving
  • Analytical reasoning
  • Dependable and accountable
  • Effective time management
  • Objective-oriented
  • Reliable and ethical
  • Occupational safety
  • Comprehensive documentation skills

Timeline

Director of Service

Team Kids Australia
02.2017 - Current

Early Childhood Group Leader

Goodstart Early Learning Centre
09.2013 - 06.2016

Early Childhood Group Leader

A Country Garden Early Childhood Centre
09.2010 - 01.2013

High School Diploma -

St Johns Park High School

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Tammy McCarthy