Summary
Overview
Work History
Education
Skills
Hobbies
References
Availabilities
Timeline
Generic

Tammy Vinko

Woodbine,NSW

Summary

Proven leader at Fox Boutique, adept in team coordination and enhancing customer satisfaction through exceptional service. Skilled in organization and multitasking, I significantly contributed to store appearance and efficiency. My ability to assess client needs and knowledge of product placement has consistently improved shopping experience, demonstrating a strong blend of interpersonal and practical skills.

Overview

7
7
years of professional experience

Work History

Retail Supervisor

Fox Boutique
05.2024 - Current
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Coordinated merchandising displays, signage and sales enablement.
  • I gave them direct orders and tasks to do.
  • I would do the walls and change the front window mannies and the wall mannies.
  • I've successfully managed store operations and enhanced customer satisfaction through strategic inventory control and staff training.

Cashier

Hot Bargain
03.2022 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Managed many customers at a time in a busy environment with complete control and independence.

Retail Worker

Industrie Clothing
11.2023 - 05.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.

Fox Boutique

Clothing Store
07.2023 - 10.2023
  • Rearrange racks and made sure everything was nice and neat
  • Cleaned the store, vacuumed and mop. making sure everything went in the right place
  • Helping customers with ideas of fashion
  • I would up sell to my customers while achieving great customer service.
  • I created a well- mannered comfortable environment at fox boutique, i was a great leader i showed how much of a hard worker i was and how independent i was to get my job and task done.
  • I was great with customers and handling the shop on my own. I made sure the customers left happy with there purchase.
  • I was a great team leader and very passionate about my work.
  • I served customers i helped them with taking there clothes to the change rooms and also making sure our customers get the best help and there sizing was good and the outfit. I would make sure they were ok with everything and needed help. I would even make conversation with them.
  • I would compliment and help the customers.
  • I trained two new girls showing them what to do and how our shop operates.
  • I successfully completed stock quickly and efficiently when it got delivered.
  • I would help my manager sort out the put backs. I would also steam all the new stock.
  • I would bring great ideas to the shop


Waitress

Sergio's Cake Shop
06.2018 - 06.2018

I did work placement through school for my Hospitality subject. I found that i was a reliable worker as i was always on time. Maintained cleanliness and assisted customers with their purchases.

Retail Assistant

Spotlight
12.2017 - 02.2018
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

High School Diploma -

Eaglevale High School
Eaglevale
12.2018

Skills

  • Teamwork
  • Client Needs Assessment
  • Cleaning
  • Product Knowledge
  • Stocking and Display Maintenance
  • Organization
  • Multitasking abilities

Hobbies

  • Going out with the partner and the family
  • Travelling the world
  • Caring for animals and looking after my baby girl (my cat)
  • Shopping and having fun
  • Camping and exploring the world with the partner

References

  • Joyce Lingat - 0432309237
  • Hot Bargain- Mia Manager - 0434431367
  • Fox Boutique- Sarah Manager - 0451995155
  • Industrie Clothing- Eva Manager-0404659601

Availabilities

Monday-Friday: Any shift available

Weekends: Not available

Part time or Full time

Timeline

Retail Supervisor

Fox Boutique
05.2024 - Current

Retail Worker

Industrie Clothing
11.2023 - 05.2024

Fox Boutique

Clothing Store
07.2023 - 10.2023

Cashier

Hot Bargain
03.2022 - Current

Waitress

Sergio's Cake Shop
06.2018 - 06.2018

Retail Assistant

Spotlight
12.2017 - 02.2018

High School Diploma -

Eaglevale High School
Tammy Vinko