Tammy Zambelli
Seven Hills,QLD
Summary
Insightful Child Safety Officer with 15 years experience in Child Protection across public and private organisations. Detail-oriented team player with strong organizational skills. To seek opportunity that offers professional challenges and would utilise interpersonal skills, time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Child Safety Officer Placement Services
Department Of Communities, YJ And MCA
03.2017 - Current
- Developed strong relationships with community partners, collaborating on initiatives aimed at promoting child well-being and reducing risk factors.
- Collaborated with multidisciplinary teams to develop comprehensive safety plans for at-risk children and families.
- Supported successful transitions for children entering foster care or other alternative placements when necessary for their safety.
- Maintained open lines of communication with supervisors regarding difficult cases, seeking guidance and support when needed.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Child Safety Officer
Department Of Communities Disability Care Service
03.2011 - 02.2017
- Enhanced child safety by conducting thorough home visits and assessments.
- Improved community awareness of child safety issues through organizing and leading educational workshops.
- Collaborated with multidisciplinary teams to develop comprehensive safety plans for at-risk children and families.
- Reduced risk factors by providing support and resources to parents, addressing underlying issues contributing to unsafe environments.
- Ensured timely interventions by maintaining accurate documentation and reporting concerns promptly to appropriate authorities.
- Assisted in reunification processes, providing guidance and support to families working towards a safe home environment for their children.
- Increased knowledge of child protection laws and regulations by attending professional development trainings and staying current on best practices.
- Developed strong relationships with community partners, collaborating on initiatives aimed at promoting child well-being and reducing risk factors.
- Safeguarded the welfare of children through consistent monitoring and follow-up visits, ensuring ongoing compliance with safety plans.
- Provided crisis intervention during emergency situations, offering immediate assistance and support to affected children and families.
- Facilitated family meetings, mediating discussions focused on creating safer environments for children in the household.
- Promoted positive parenting strategies through individual consultations and group workshops, empowering parents to build nurturing home environments.
- Contributed to case conferences by sharing insights from casework experience, supporting overall decision-making process regarding child welfare matters.
- Efficiently managed high caseloads while maintaining quality service delivery through effective time management skills.
- Evaluated progress toward established goals within safety plans, adjusting strategies as needed based on changing circumstances.
- Supported successful transitions for children entering foster care or other alternative placements when necessary for their safety.
- Maintained open lines of communication with supervisors regarding difficult cases, seeking guidance and support when needed.
- Fostered a culture of teamwork within the child safety unit, sharing resources and expertise with colleagues to promote better outcomes for families.
- Upheld ethical standards in all aspects of work as a Child Safety Officer, ensuring confidentiality and treating families with respect and empathy.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Recorded facts to prepare reports documenting incidents and activities.
- Conducted searches of individuals, vehicles and premises.
- Provided testimony in court proceedings.
Senior Team Leader
Department Of Communities, Disability Services And Seniors
02.2012 - 09.2012
- Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
- Streamlined communication channels for improved cross-functional collaboration, resulting in better project outcomes.
- Spearheaded process improvements, identifying bottlenecks and implementing effective solutions for increased efficiency.
- Supervised a team members in relation to case management, assessments of families and children and professional development.
- Held weekly team meetings to inform team members on company news and updates.
- Fostered strong relationships with key stakeholders through regular updates, maintaining transparency on project status at all times.
- Built a cohesive team culture by recognizing individual achievements while emphasizing collective success as the ultimate goal.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Conducted team member meetings and updated members on best practices and continuing expectations.
- Produced weekly, daily and monthly activity reports and forecasts.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Foster Care Support Worker
Anglicare TRACC
01.2009 - 08.2010
- Conducted regular home visits with foster carers and built relationships that supported difficult conversations in relation to meeting statement of standards for children in care.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Conducted regular home visits with foster carers and built relationships that supported difficult conversations in relation to meeting statement of standards for children in care.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Residential House Manager
Life Transitions Services
01.2006 - 01.2008
- Supported staff across five residential houses to care for 5 young people in care.
- Provided on call assistance for staff members in case of emergency.
- Completed rostering for staff for shifts across 5 houses.
- Conducted spot checks on houses to ensure that staff were completing necessary tasks and duties.
- Completed care plans and behaviour support plans for young people in care.
- Built relationships with staff and young people that were positive.
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Conducted regular performance evaluations for staff members, providing constructive feedback on areas needing improvement.
- Implemented conflict resolution strategies when mediating disputes between residents or staff members.
- Managed move-in/move-out procedures efficiently, minimizing vacancies and maximizing rental income potential.
- Ensured compliance with local housing regulations by staying current on updates and making necessary adjustments to policies or practices accordingly.
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Prevented unauthorized access into residential facilities by monitoring security systems regularly.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
Residential Youth Worker
Life Transition Services
01.2005 - 01.2006
- Enhanced youth development by implementing individualized care plans and engaging in therapeutic activities.
- Implemented behaviour modification techniques, resulting in improved resident interactions and reduced conflicts.
- Assisted residents with daily living activities, promoting self-sufficiency and independence.
- Monitored residents'' progress, documenting observations and providing feedback to case managers for ongoing treatment planning adjustments.
- Participated in regular staff meetings, sharing insights on resident progress and contributing to program improvements.
- Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
- Organized recreational outings for residents, encouraging positive social engagement within their local community.
- Contributed to a supportive residential atmosphere by modeling healthy behaviors and boundaries for residents to emulate.
- Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
- Maintained confidentiality of sensitive resident information in accordance with HIPAA regulations.
- Served as a positive role model by exhibiting appropriate behavior management strategies during difficult situations.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Provided key emotional support to special needs youth.
- Collaborated with parents, teachers and professionals to drive youth program outcomes.
- Developed strong relationships with residents, fostering trust and open communication to address personal issues.
- Collaborated with multidisciplinary teams to provide comprehensive support for resident needs and goals.
Education
Bachelor of Education (Secondary) - Biology / Multistrand Science
ACU
Mitchelton, QLD08.2004
Bachelor of Science - Ecology And Biodiversity
QUT
Brisbane, QLD07.2001
Skills
- Training and education
- Child Protection Expertise
- Collaborative Teamwork
- Case management proficiency
- Report Writing
- Organizational Skills
- Written Communication
- Teamwork and Collaboration
- Interpersonal Communication
- Community Relations
- Interpersonal Skills
Timeline
Child Safety Officer Placement Services
Department Of Communities, YJ And MCA
03.2017 - Current
Senior Team Leader
Department Of Communities, Disability Services And Seniors
02.2012 - 09.2012
Child Safety Officer
Department Of Communities Disability Care Service
03.2011 - 02.2017
Foster Care Support Worker
Anglicare TRACC
01.2009 - 08.2010
Residential House Manager
Life Transitions Services
01.2006 - 01.2008
Residential Youth Worker
Life Transition Services
01.2005 - 01.2006
Bachelor of Education (Secondary) - Biology / Multistrand Science
ACU
Bachelor of Science - Ecology And Biodiversity
QUT
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