Tamra Gambrell
Harkaway,VIC
Summary
Reliable manager and shift leader with 18 years in the hospitality industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Shift Supervisor
Oz Tenpin
05.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed cash and credit card transactions accurately using POS software.
- Built relationships with customers and managed accounts to drive revenue and profit.
Assistant Restaurant Manager
KFC
08.2004 - 05.2022
- Worked as a team member with other restaurant professionals to ensure satisfied customers
- Followed recipes closely and served food in accordance with restaurant serving guidelines
- Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction
- Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations
- Provided optimal assistance to the General Manager and handled a variety of tasks
Education
Year 12 -
Echuca College
Echuca, VIC11.2007
Skills
- Decision Making
- Communication Skills
- Adaptability
- Effective Time Management
- Leadership Skills
- Ability to Work in a Team
- Customer Service
- Ability to Work Under Pressure
- Ability to Multitask
- Good team player
Industry
Hospitality
Details
BERWICK, Australia, 0427505654, tammyg_1989@yahoo.com
References
- Lisa Schroeder, KFC, 0407006937
- Helen, Oz Tenpin, 0435887374
- Amy Foster, Teachers Aid, 0404729284
Hobbies and Interests
- Drawing
- Socialize with friends
- Photo editing
Timeline
Shift Supervisor
Oz Tenpin
05.2023 - Current
Assistant Restaurant Manager
KFC
08.2004 - 05.2022
Year 12 -
Echuca College
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