Tamsyn Hazzard
Cairns,QLD
Summary
Customer service professional with solid background in managing customer interactions and ensuring satisfaction. Known for reliability and adaptability, consistently achieving positive outcomes. Excel at conflict resolution and effective communication, fostering collaborative team environment.
Overview
8
8
years of professional experience
Work History
Freelance Makeup Artist
Self Employed
01.2020 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
Customer Service Advisor
GF Rural Supplies FNQ
05.2022 - 12.2024
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Insurance Broker Assistant
Acme Insurance Brokers
12.2020 - 05.2022
- Calculated quotes and educated potential clients on insurance options.
- Reported policy changes and company conditions affecting customer satisfaction.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Assisted manager in all aspects of business operations.
Casual Shop Employee
Prices Plus
09.2016 - 02.2020
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Managed efficient cash register operations.
Education
Diploma of Beauty Therapy - Beauty Therapy
Demi International Cairns
Cairns, QLD06-2024
High School Diploma -
Tully State High School
Tully, QLD11.2019
Skills
- Customer service excellence
- Payment Processing
- Customer Relations
- Complaint Handling
- Merchandise Display
- Active Learning
- Stock replenishment
Timeline
Customer Service Advisor
GF Rural Supplies FNQ
05.2022 - 12.2024
Insurance Broker Assistant
Acme Insurance Brokers
12.2020 - 05.2022
Freelance Makeup Artist
Self Employed
01.2020 - Current
Casual Shop Employee
Prices Plus
09.2016 - 02.2020
Diploma of Beauty Therapy - Beauty Therapy
Demi International Cairns
High School Diploma -
Tully State High School
Similar Profiles
Elizabeth U'PrichardElizabeth U'Prichard
Fulltime Home Educator at Self EmployedFulltime Home Educator at Self Employed
Robert AndersonRobert Anderson
Independent Contractor at Self employedIndependent Contractor at Self employed
Katelyn Dawn MarnochKatelyn Dawn Marnoch
Certified Professional Coach at Self EmployedCertified Professional Coach at Self Employed