Tamzen Yates
Ocean Reef,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender Supervisor
Paramount Nightclub
09.2022 - Current
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Disability Swim Instructor
Superfins
03.2022 - Current
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Adapted teaching techniques to different learning styles.
- Developed and implemented lesson plans based on individual student needs.
- Prepared equipment before each class and stored items promptly after classes.
- Motivated participants through one-on-one instruction and positive feedback.
Fast Food Manager
Hungry Jack's
03.2020 - 11.2023
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Communicated and negotiated with various vendors to obtain necessary inventory.
- Motivated staff to perform at peak efficiency and quality.
Swim Instructor
Waterponyz
01.2022 - 06.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Took notes strengths and weaknesses of each child in class to track progress.
- Mentored and trained new swim instructors on best practices.
- Adapted classes to meet needs of participants with varying fitness levels.
Soccer Coach
Nick Corrigan Football School
03.2022 - 12.2022
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Developed and led age- and ability-appropriate soccer training drills.
- Maintained player safety through careful practice and game supervision.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Infant Swim Teacher
State Swim
01.2022 - 12.2022
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Demonstrated proper form and technique to prevent injury.
Education
Cert IV - Auslan
North Metropolitan TAFE
Perth, WAMindarie Senior College
Mindarie, WA2021
John Curtin College of The Arts
Fremantle, WA2019
Skills
- Suggestive Selling
- Health Codes Compliance
- Payment Processing
- Beverage Preparation
- Responsible Alcohol Service
- New Hire Training
- Conversant in Auslan
- Complex Problem-Solving
- Highly Reliable
- Clear and Effective Communication
- Aloha POS
Certification
- AHA hospitality and Hygiene
- COVID-19 Hygiene course
- Bronze bean barista certification
- CPR cert
- Working with children check
- Swim instructor cert
- First aid cert
- RSA- Responsible service of Alcohol
- Noongar language and culture certificate (edX course ran through Curtin university)
- Deaf Children Australia Puggles swim cert
Additional Information
17 years experience in amateur and professional dancing conveying a proven ability in time management, teamwork and motivation. Performing in:
- We will rock you the musical, His majesty's theatre and the Quarry
- Beauty and the beast the musical, Regal theatre
- Telethon
- Royal show
- John curtin gifted and talented program
- Mindarie senior college ATAR dance program (award for highest grade at school)
- western force rugby game
- Nativity in the city
- Bring it on the musical
Languages
English
Auslan
Timeline
Bartender Supervisor
Paramount Nightclub
09.2022 - Current
Disability Swim Instructor
Superfins
03.2022 - Current
Soccer Coach
Nick Corrigan Football School
03.2022 - 12.2022
Swim Instructor
Waterponyz
01.2022 - 06.2023
Infant Swim Teacher
State Swim
01.2022 - 12.2022
Fast Food Manager
Hungry Jack's
03.2020 - 11.2023
Cert IV - Auslan
North Metropolitan TAFE
Mindarie Senior College
John Curtin College of The Arts
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