QUANG TAN PHAM
North Lakes
Summary
As a dedicated Uber Eats Partner, I excelled in enhancing customer satisfaction through prompt service and strong time-management, achieving high ratings. My adaptability and problem-solving skills, coupled with effective route planning, ensured passenger safety and satisfaction. My commitment to excellence is reflected in consistently positive reviews and a notable driver rating.
Transportation professional prepared to excel in delivering high-quality service. Adept at navigating city routes and ensuring timely passenger pickups and drop-offs. Team-oriented with focus on collaboration and flexibility to meet changing demands, showcasing strong interpersonal and customer service skills.
Overview
2
2
years of professional experience
Work History
Uber Partner
Uber Eats
12.2024 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
SALE MANAGER
Family Business
09.2022 - 01.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Cash in Transit + Firearm Defensive Tactics - Security Guard
Asset College
North Lakes, QLD12-2024
DIPLOMA IN LEGAL SERVICES - Legal Studies
SOUTHERN POLYTECHNIC COLLEGE
05-2024
High School Diploma -
ASIAN INTERNATIONAL SCHOOL
12-2022
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
- Route planning
- Problem-solving
- Stress management
- Communication
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Historical Exploration
- Team Sports
- Music
- Volunteering
- Kayaking
Timeline
Uber Partner
Uber Eats
12.2024 - Current
SALE MANAGER
Family Business
09.2022 - 01.2023
Cash in Transit + Firearm Defensive Tactics - Security Guard
Asset College
DIPLOMA IN LEGAL SERVICES - Legal Studies
SOUTHERN POLYTECHNIC COLLEGE
High School Diploma -
ASIAN INTERNATIONAL SCHOOL
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