Tana Sapsford
Carlton,NSW
Summary
Proven track record in enhancing customer experience and team efficiency, through exceptional communication and multitasking abilities. Excelled in fast-paced environments, demonstrating adaptability and a keen eye for detail, significantly contributing to workplace safety and service quality.
Skilled in customer service and teamwork.
Overview
3
3
years of professional experience
Work History
Customer Service
El Jannah
04.2022 - Current
- Increased repeat business with exceptional customer service and friendly interactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Assisted in preparing food items for efficient serving and reduced wait times.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Cleaned and maintained restaurant
- Took orders, prepared meals, and collected payments.
Fast Food Crew Member
McDonald's Restaurant
03.2021 - 04.2022
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - Information Technology
UOW COLLEGE
Sydney, NSW06.2024
High School Diploma -
Blakehurst High School
Blakehurst, NSW12.2022
Skills
- Communication Skills
- IT Customer Service
- Teamwork
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
Timeline
Customer Service
El Jannah
04.2022 - Current
Fast Food Crew Member
McDonald's Restaurant
03.2021 - 04.2022
No Degree - Information Technology
UOW COLLEGE
High School Diploma -
Blakehurst High School
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