Tanapon (RYAN) Rattanapoom
Kangaroo Point
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sale Assistant
Tommy Hilfiger
03.2019 - 11.2021
- Able to carry out multiple tasks at the Point of Sale
- Cash handling procedures and conversant with all EFTPOS operations
- Train new staff in general duties
- Able to work as part of the team and attention to details
- Merchandising skills in maintaining the shop presentation and stocking
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Food & Beverage Attendant & Customer Service Trainer
Grill’d Healthy Burgers
06.2016 - 10.2019
Food & Beverage Attendant Grade 2 & Acting Restaurant Captain
The Star (Jupiters Hotel & Casino)
01.2007 - 01.2016
Food & Beverage Attendant Grade 1 & 2
The Star (Conrad Jupiters Hotel & Casino)
09.2005 - 01.2007
Sales Assistant
Food Works Supermarket & News agency
02.2004 - 09.2005
Education
Certificate III - Hospitality
Jupiters Hotel & Casino
01.2007
RSA Training - Hospitality (Supervision)
01.2006
Responsible Gambling Training Program -
Conrad Jupiters
01.2005
Year 12 - Certificate II in Information Technology
01.2004
Skills
- Reliable and trustworthy to work unsupervised
- Promotes team work and friendly company through use of a positive, outgoing attitude
- Able to multi-task and demonstrate good organisational skills
- Staff training
- Team collaboration
- Communication skills
- Attention to detail
- Task prioritization
- Complex Problem-solving
- Stress management
- Conflict resolution
- Complex Problem-solving
- Stress management
- Conflict resolution
- Complex Problem-solving
- Stress management
- Conflict resolution
Mobile Phone
0420 511 630
Personal Information
Date of Birth: 11/24/86
Work References
- Deni Harris, Restaurant Manager – Grill’d Surfers Paradise, 0432 865 365
- Nick Russell, Assistant Restaurant Manager – Grill’d Harbour Town, 0422 462 043
- Mark Watkins, Sous Chef – Jupiters Casino & Hotel, 0407 000 052
Certification
Certificate 3 in Hospitality
Languages
Thai
Native or Bilingual
Timeline
Sale Assistant
Tommy Hilfiger
03.2019 - 11.2021
Food & Beverage Attendant & Customer Service Trainer
Grill’d Healthy Burgers
06.2016 - 10.2019
Food & Beverage Attendant Grade 2 & Acting Restaurant Captain
The Star (Jupiters Hotel & Casino)
01.2007 - 01.2016
Food & Beverage Attendant Grade 1 & 2
The Star (Conrad Jupiters Hotel & Casino)
09.2005 - 01.2007
Sales Assistant
Food Works Supermarket & News agency
02.2004 - 09.2005
RSA Training - Hospitality (Supervision)
Responsible Gambling Training Program -
Conrad Jupiters
Year 12 - Certificate II in Information Technology
Certificate III - Hospitality
Jupiters Hotel & Casino
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